Summary
Overview
Work History
Education
Skills
Timeline
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MATTHEW BARRECA

Sydney,Australia

Summary

Reliable and loyal employee, demonstrating a large amount of knowledge and ownership among tasks set. Possessing skills and leadership to bring into a new role, exceeding tasks set while broadening my experience. Committed to working towards improvements among the business and also building new relationships.

Overview

4
4
years of professional experience

Work History

Manager, Guest Services, Technician

Zone Bowling
08.2020 - Current
  • Enforced customer service standards and resolved customer problems to uphold quality service
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Answered customer inquiries and provided accurate information regarding products and services
  • Supported and assisted all new team members in understanding roles and procedures regarding the quality of the product
  • Provided the best possible solutions in all circumstances to ensure maximization of customers' satisfaction

Education

Bachelor of Business -

University of Wollongong College
Wollongong, NSW
10.2026

High School Diploma -

Sylvania High School
09.2023

Skills

  • Complex Problem-Solving
  • Time Management
  • Team Leadership
  • Staff Development

Timeline

Manager, Guest Services, Technician

Zone Bowling
08.2020 - Current

Bachelor of Business -

University of Wollongong College

High School Diploma -

Sylvania High School

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MATTHEW BARRECA