Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Mike Nguyen

Adelaide,SA

Summary

Motivated person, having experiences in restaurant industry and excellent customer support. Organizing and hard-working, consistently on-time. Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.

Overview

5
5
years of professional experience

Work History

Front of House Employee

Mr Viet
04.2022 - Current
  • Working at front
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.

Kitchen Hand

Taste Baguette
03.2023 - 06.2024
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Kitchen Hand

Lemongrass
03.2023 - 03.2024
  • Washing dishes and doing deep-fried section
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.

Food and Beverage Cashier

Hot Wok in Between Special
08.2019 - 08.2022
  • Collaborated with team members to meet daily demands and handle challenges
  • Furthermore, organizing shop section
  • Maintain food safety as I need to work in open the shop
  • Experiences with using knife
  • Have self-organizing skill
  • Secured money and prevented losses with effective register controls and careful handling of cash & POS
  • Proving high customer services
  • Trained new team members
  • Cleaned tables, completed closing duties, and re-stocked tableware and supplies
  • Communicated with kitchen staff
  • Deep-frying and do simple stir-fried dishes
  • Communicating with kitchen staffs in order to deliver the foods on time.
  • Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.

Kitchen Hand

Miss Pho
07.2019 - 03.2022
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
  • Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.

Education

Bachelor of Science - Engineering Mechanics

University of South Australia
Adelaide, SA
01.2027

Skills

  • Storage organization
  • Decision making
  • Time management
  • Customer service
  • Strong Work Ethic
  • Team player attitude
  • Positive demeanor

Availability

At least four mornings a week and every nights.

Timeline

Kitchen Hand

Taste Baguette
03.2023 - 06.2024

Kitchen Hand

Lemongrass
03.2023 - 03.2024

Front of House Employee

Mr Viet
04.2022 - Current

Food and Beverage Cashier

Hot Wok in Between Special
08.2019 - 08.2022

Kitchen Hand

Miss Pho
07.2019 - 03.2022

Bachelor of Science - Engineering Mechanics

University of South Australia

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Mike Nguyen