Proven leader in food and beverage service, achieving staff retention and customer loyalty rates at Athol Hall. Expertise in sanitation standards, schedule coordination, and problem solving. Succesfully maintaing top health scores and minimizing wait times. Exceptional coordination of catering services while cultivating team leadership to promote quality guest experiences.
Hi, I’m
Milan Tamang
Parramatta,NSW
Summary
Overview
7
years of professional experience
Work History
Athol Hall
Food and Beverage Supervisor
03.2023 - Current
Job overview
- Maintained a clean and well-organized work space to guarantee the health department and company regulations.
- Lead to higher level of customer satisfaction through efficient control of food and beverage orders, guaranteeing a fast service and accurate delivery.
- We efficiently allocated resources and coordinated between the front of the house and back of the house which resulted in a decrease wait time during peak hours.
- Maintained highest hygienic practices standard among staff members by continuous educating regarding sanitation protocols that resulted into top rated health inspection score consistently.
Purple Haze Rock Bar
Food and Beverage Server
01.2018 - 02.2019
Job overview
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
Education
Gateway College of Professional StudiesNepal
Bachelor of Hotel Management from Hotel Management
2020
University Overview
- 3.17 GPA
- Hotel Internship, Food and Beverage Attendant at NARADA Resort and Spa Perfume Bay (China), Completed 2020
Skills
- Catering Coordination
- Fine-dining expertise
- Allergen awareness
- Sanitation Standards
- Banquet operations
- Bar Management
- Staff Supervision
- Staff Leadership
- Customer Service
- Food and Beverage Service
- Opening and closing procedures
- Critical Thinking
- Time Management
- Problem-Solving
Singing and Traveling
Singing and Traveling
I am an enthusiastic and outgoing individual, love traveling and singing with friends. I also connect well with people and as a result I am able to bring in energy and positivity into the social gatherings.
Timeline
Food and Beverage Supervisor
Athol Hall
03.2023 - Current
Food and Beverage Server
Purple Haze Rock Bar
01.2018 - 02.2019
Gateway College of Professional Studies
Bachelor of Hotel Management from Hotel Management
Similar Profiles
Daniel BrowerDaniel Brower
Ride Operator at Silverwood Theme Park Inc. Athol IDRide Operator at Silverwood Theme Park Inc. Athol ID
Jordan FolsomJordan Folsom
Ride Operator at Silverwood Theme Park Inc. Athol IDRide Operator at Silverwood Theme Park Inc. Athol ID
Camden McBrideCamden McBride
Supervisor at Silverwood Theme Park Inc. Athol IDSupervisor at Silverwood Theme Park Inc. Athol ID
Shubham AnandShubham Anand
Technical Assistant Grade 2 at Ryde HospitalTechnical Assistant Grade 2 at Ryde Hospital
Pradeep VonguruPradeep Vonguru
Food and Beverage Attendant at Pinnacle PeopleFood and Beverage Attendant at Pinnacle People