DANUSHA SAMALI GALPAYA
Sydenham,Australia
Summary
Analytical and detail-oriented professional with expertise in audit data analytics, IT audit, and risk management. Utilizing AI-powered and technology-driven solutions to support external audit engagements. Evaluated IT controls, cybersecurity risks, and governance frameworks to ensure compliance and efficiency. Proficient in data analysis tools including SQL, Python, Power BI, and Tableau. Strong problem-solving and project management capabilities. Proactive team player dedicated to driving data-driven decision-making and optimizing audit processes.
Overview
7
7
years of professional experience
Work History
Customer Relations Administrative Executive
Vallibel Finance PLC
05.2016 - 10.2023
- Verify Fixed Deposit applications by analyzing risk policies and procedures to ensure compliance
- Prepare and provide comprehensive Fixed Deposit reports to enhance market segmentation and support research initiatives
- Coordinate with customers to finalize Fixed Deposit renewals, withdrawals, and loans, ensuring customer satisfaction
- Collaborate with external audit teams to provide data-driven insights and for audit engagements
- Liaise with a network of 60 branches across the islands to exchange Fixed Deposit information and provide analytical solutions for problem-solving
- Generate analytical reports for Top Management to inform and implement strategic company decisions
- Contribute to the company’s growth by establishing, accomplishing, and delivering high service standards
- Maintain strong relationships with Top Management, customers, and branch personnel to ensure effective communication and service delivery
- Utilize various data processing software programs, including Microsoft Suite (Excel/Word) and Fixed Deposit software (e-financials), to manage and process data efficiently
Education
Master of Business Analytics -
La Trobe University
Melbourne, VIC02.2025
Bachelor (Hons) - Business and Management
Cardiff Metropolitan University
10.2022
Advanced Diploma - Business and Management
National Institute of Business Management
03.2021
Advanced Certificate - Business and Management
National Institute of Business Management
04.2019
Skills
- Data analysis tools such as Excel, SQL, Power BI and TableauAnalytical Thinking
- Analytical Thinking
- Problem-solving
- Data Visualizing
- Python
- R Studio
- Managing Projects
- Communication Skills
- Administrative Management
Strengths And Expertise
- Data analysis tools such as Excel, SQL, Power BI and Tableau.
- Analytical Thinking
- Problem-solving
- Data Visualizing
- Programming languages like Python or R
- Managing Projects
- Communication
- Administrative Management
Timeline
Customer Relations Administrative Executive
Vallibel Finance PLC
05.2016 - 10.2023
Bachelor (Hons) - Business and Management
Cardiff Metropolitan University
Advanced Diploma - Business and Management
National Institute of Business Management
Advanced Certificate - Business and Management
National Institute of Business Management
Master of Business Analytics -
La Trobe University