Milani Otway
Perth,WA
Summary
Proactive and caring worker with years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Waitress Supervisor
Roar Bar And Grill
Perth, WA
10.2022 - Current
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Greeted new customers, discussed specials, and took drink orders.
- Supervised server staff and simultaneously served personal section of tables.
- Managed food resources, memorized orders, and coordinated customer service.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Education
No Degree -
South Fremantle Senior High School
Beaconsfield, WASkills
- Quality Control Guidelines
- Professional Relationships
- Table Bussing
- To-Go Order Preparation
- Workflow Optimization
- Menu Knowledge
- Billing and Payment Processing
- Kitchen Staff Coordination
- Staff Motivation and Discipline
- Cash Handling
- Relationship Management
References
Personal References-
Jemma Kalalo- 0413409419
Timeline
Waitress Supervisor
Roar Bar And Grill
10.2022 - Current
No Degree -
South Fremantle Senior High School