Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miles Abell

Sydney,NSW

Summary

A capable and enthusiastic, second year Bachelor of Business/Bachelor of Laws student with excellent communication skills. Strong critical thinking, time management and ability to work independently or with others. I am seeking a part time position which allows a practical application of my theoretical learning.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista, Waiter, Bartender

BOSK
12.2022 - Current
  • Enjoyed interacting with customers during busy periods in a high pressure environment.
  • Trained employees to maximise team agility and performance.
  • Responsible for orientation, culture building and upskilling of new team members.
  • Worked independently and oversaw operations whilst owner was offsite.
  • Showcased versatility in capability to switch between working in the high paced cafe, fine dining restaurant and kitchen.
  • Well presented, punctual and confident quick learner.

Operations and Logistics Assistant

Amber Technology
01.2023 - 09.2023
  • Organised and coordinated customer requests with a focus on a consistent and high quality service.
  • Strong communication skills and congeniality was demonstrated with colleagues across a diverse team.
  • The youngest team member to be trained across all workstreams in the facility, reflected my ability to learn quickly, ask relevant questions and foster positive relationships with the leadership team.
  • Independently operated heavy machinery, drove forklift and enjoyed offering solutions for service improvement.
  • Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
  • Reviewed daily production schedules to inform effective prioritisation and delegation of tasks.
  • Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.

Shift Manager

Zarraffa's Coffee
09.2022 - 11.2022
  • A travelling role during my gap year.
  • Demonstrated adaptability and confidence in a unique and unfamiliar environment.
  • Enjoyed managing four cafe's and ensuring consistency across stores and maximising operational activity.
  • Planned, implemented and monitored resources to deliver efficient use of labor, equipment and materials.
  • Worked closely with team members to ensure Work Health & Safety, Fair Work and Food Act compliance was met.
  • Exhibited calm demeanour during periods of high pressure to keep operations running smoothly and set positive example for employees across four of the franchises.

Restaurant Shift Manager

McDonald's
11.2018 - 08.2022
  • Worked my way through many positions from kitchen hand, cashier, drive thru, food preparation, stock management, team leader then Shift Manager.
  • Workplace Safety Leader, responsible for hazards, risk and preventative measures.
  • Liaised with regional leadership then implemented their directives across the team with customisation to accommodate the diverse team.
  • Achieved First aid Certificate, CPR, Fire Safety, Barista Certification, McDonald's Leadership training.
  • Developed strong work ethic, resilience, ability to learn quickly and develop innovative solutions.
  • Workplace supervisor, assisting employees in attaining their Certificate III in retail.
  • Oversaw customer service, complaints resolution and created solutions that maintained the brand's reputation.
  • Analysed and implemented solutions based on P&L, cash flow statements and inventory counts.

Newspaper Delivery Person

Peninsula Living
12.2017 - 11.2018
  • My first role was delivering magazines in my local community.
  • Displayed punctuality, reliability and work ethic to ensure my duties were completed as required.
  • Organised work completion around school and co-curricular activities.

Education

Bachelor of Laws/ Bachelor of Business -

University of Technology Sydney
Ultimo
11.2027

High School Certificate -

Saint Augustine’s College
Brookvale, NSW
11.2021

Skills

  • Legal Research; Westlaw, LexisNexis, AustLII, Halsbury's Laws of Australia, and Federal Register of Legislation
  • AGLC4, APA, Harvard Referencing
  • Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
  • Adobe Acrobat
  • Analysis of statute and case law

Certification

  • Drivers Licence (Class C) 23363450
  • High Risk Work Licence (Forklift Trucks) HRW965072

Timeline

Operations and Logistics Assistant

Amber Technology
01.2023 - 09.2023

Barista, Waiter, Bartender

BOSK
12.2022 - Current

Shift Manager

Zarraffa's Coffee
09.2022 - 11.2022

Restaurant Shift Manager

McDonald's
11.2018 - 08.2022

Newspaper Delivery Person

Peninsula Living
12.2017 - 11.2018

Bachelor of Laws/ Bachelor of Business -

University of Technology Sydney

High School Certificate -

Saint Augustine’s College

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Miles Abell