Miles Abell
Sydney,NSW
Summary
A capable and enthusiastic, second year Bachelor of Business/Bachelor of Laws student with excellent communication skills. Strong critical thinking, time management and ability to work independently or with others. I am seeking a part time position which allows a practical application of my theoretical learning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista, Waiter, Bartender
BOSK
Clontarf
12.2022 - Current
- Enjoyed interacting with customers during busy periods in a high pressure environment.
- Trained employees to maximise team agility and performance.
- Responsible for orientation, culture building and upskilling of new team members.
- Worked independently and oversaw operations whilst owner was offsite.
- Showcased versatility in capability to switch between working in the high paced cafe, fine dining restaurant and kitchen.
- Well presented, punctual and confident quick learner.
Operations and Logistics Assistant
Amber Technology
Warriewood, NSW
01.2023 - 09.2023
- Organised and coordinated customer requests with a focus on a consistent and high quality service.
- Strong communication skills and congeniality was demonstrated with colleagues across a diverse team.
- The youngest team member to be trained across all workstreams in the facility, reflected my ability to learn quickly, ask relevant questions and foster positive relationships with the leadership team.
- Independently operated heavy machinery, drove forklift and enjoyed offering solutions for service improvement.
- Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
- Reviewed daily production schedules to inform effective prioritisation and delegation of tasks.
- Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
Shift Manager
Zarraffa's Coffee
Townsville, QLD
09.2022 - 11.2022
- A travelling role during my gap year.
- Demonstrated adaptability and confidence in a unique and unfamiliar environment.
- Enjoyed managing four cafe's and ensuring consistency across stores and maximising operational activity.
- Planned, implemented and monitored resources to deliver efficient use of labor, equipment and materials.
- Worked closely with team members to ensure Work Health & Safety, Fair Work and Food Act compliance was met.
- Exhibited calm demeanour during periods of high pressure to keep operations running smoothly and set positive example for employees across four of the franchises.
Restaurant Shift Manager
McDonald's
Brookvale, NSW
11.2018 - 08.2022
- Worked my way through many positions from kitchen hand, cashier, drive thru, food preparation, stock management, team leader then Shift Manager.
- Workplace Safety Leader, responsible for hazards, risk and preventative measures.
- Liaised with regional leadership then implemented their directives across the team with customisation to accommodate the diverse team.
- Achieved First aid Certificate, CPR, Fire Safety, Barista Certification, McDonald's Leadership training.
- Developed strong work ethic, resilience, ability to learn quickly and develop innovative solutions.
- Workplace supervisor, assisting employees in attaining their Certificate III in retail.
- Oversaw customer service, complaints resolution and created solutions that maintained the brand's reputation.
- Analysed and implemented solutions based on P&L, cash flow statements and inventory counts.
Newspaper Delivery Person
Peninsula Living
Curl Curl, NSW
12.2017 - 11.2018
- My first role was delivering magazines in my local community.
- Displayed punctuality, reliability and work ethic to ensure my duties were completed as required.
- Organised work completion around school and co-curricular activities.
Education
Bachelor of Laws/ Bachelor of Business -
University of Technology Sydney
Ultimo11.2027
High School Certificate -
Saint Augustine’s College
Brookvale, NSW11.2021
Skills
- Legal Research; Westlaw, LexisNexis, AustLII, Halsbury's Laws of Australia, and Federal Register of Legislation
- AGLC4, APA, Harvard Referencing
- Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
- Adobe Acrobat
- Analysis of statute and case law
Certification
- Drivers Licence (Class C) 23363450
- High Risk Work Licence (Forklift Trucks) HRW965072
Timeline
Operations and Logistics Assistant
Amber Technology
01.2023 - 09.2023
Barista, Waiter, Bartender
BOSK
12.2022 - Current
Shift Manager
Zarraffa's Coffee
09.2022 - 11.2022
Restaurant Shift Manager
McDonald's
11.2018 - 08.2022
Newspaper Delivery Person
Peninsula Living
12.2017 - 11.2018
Bachelor of Laws/ Bachelor of Business -
University of Technology Sydney
High School Certificate -
Saint Augustine’s College