Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milka Rojas Miranda

Figtree,NSW

Summary

Dynamic Senior Hairstylist with a proven track record at Charli & Kate Hair Company, enhancing salon revenue through upselling and personalized consultations. Expert in client relationship building and in-depth product knowledge, I excel in creating memorable client experiences and maintaining high standards of cleanliness. My adaptability and problem-solving skills ensure client satisfaction and salon success.

Overview

5
5
years of professional experience

Work History

Senior Hairstylist

Charli & Kate Hair Company
01.2024 - 09.2024
  • Increased salon revenue by upselling various hair care products and services to clients during appointments.
  • Developed strong relationships with clients through effective communication and understanding of their specific requirements.
  • Managed inventory effectively by tracking stock levels and placing orders when supplies were low, ensuring continuous availability of essential items for client services.
  • Resolved customer complaints promptly, demonstrating excellent conflict resolution skills while safeguarding the reputation of the salon.
  • Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards.

Senior Hairstylist

Transpire Hair
10.2021 - 12.2023
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
  • Managed inventory effectively by tracking stock levels and placing orders when supplies were low, ensuring continuous availability of essential items for client services.
  • Maintained accurate records of completed services for proper billing and facilitated smooth transactions at the point of sale.
  • Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
  • Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards.

Apprentice Hairdresser

Medusa Hair Gallery
09.2019 - 09.2021
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Demonstrated adaptability by quickly learning new products introduced into salon offerings.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Provided exceptional customer service by promptly addressing concerns or complaints from clients regarding their experience at the salon.

Education

TAFE NSW
Wollongong, NSW

Certificate III - Barbering

TAFE NSW
Wollongong, NSW
10.2022

Certificate II - Retail And Make-up Services

SCA Hair And Beauty Academy
Shellharbour, NSW
11.2016

High School Certificate -

St Mary Star Of The Sea
Wollongong, NSW
11.2014

Skills

  • Client Relationship Building
  • In-depth product knowledge
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Excellent Communication
  • Adaptability and Flexibility
  • Task Prioritization

Timeline

Senior Hairstylist

Charli & Kate Hair Company
01.2024 - 09.2024

Senior Hairstylist

Transpire Hair
10.2021 - 12.2023

Apprentice Hairdresser

Medusa Hair Gallery
09.2019 - 09.2021

TAFE NSW

Certificate III - Barbering

TAFE NSW

Certificate II - Retail And Make-up Services

SCA Hair And Beauty Academy

High School Certificate -

St Mary Star Of The Sea

Similar Profiles

CREATE PROFILE
Milka Rojas Miranda