Milo Simon
Tugun,QLD
Summary
I am originally from Germany and currently on a Working Holiday Visa in Australia, excited to meet new people, explore, and enjoy the county. With over two years of experience in Customer Service and hospitality, as well as previous work as a fundraiser, I have strong communication skills and a passion for connecting with others. Spending 8 months in Canada improved my English skills, and I bring a friendly, reliable, and positive attitude to any team.
Overview
3
3
years of professional experience
Work History
Ice Cream Server
Emma & Pauls Biergarten, Berlin Germany
05.2022 - 10.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Hospitality Worker
Emma & Pauls Biergarten, Berlin Germany
05.2022 - 10.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards..
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Enforced policies and procedures to increase efficiency.
Fundraiser
Weitsichtargentur, Berlin Germany
08.2024 - 12.2024
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Conducted research to identify and target potential donors for fundraising campaigns.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
Education
Secondary Graduation -
Hans Carossa Gymnasium
Berlin, Germany Skills
- Customer service
- Team building
- Fundraising campaigns
- Storytelling techniques
- Teamwork and collaboration
- Reliability
- Time management
- Multitasking
- Nonprofit marketing
Languages
German
Native or Bilingual
English
Professional Working
Timeline
Fundraiser
Weitsichtargentur, Berlin Germany
08.2024 - 12.2024
Ice Cream Server
Emma & Pauls Biergarten, Berlin Germany
05.2022 - 10.2024
Hospitality Worker
Emma & Pauls Biergarten, Berlin Germany
05.2022 - 10.2024
Secondary Graduation -
Hans Carossa Gymnasium
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