Milvartan Singh Gill
Donnybrook,VIC
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housekeeping Team Leader
Empire Hospitality Australia Pty.
07.2023 - Current
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Streamlined daily operations for increased efficiency by implementing a new scheduling system for the housekeeping team.
- Reduced guest complaints with proactive communication and addressing issues promptly.
- Maintained high standards of cleanliness, contributing to improved hotel ratings on various review platforms.
- Conducted regular room inspections to ensure adherence to brand standards and address any potential issues before they escalated.
- Promoted teamwork amongst housekeeping staff through regular meetings, sharing best practices, and providing ongoing feedback on performance improvements needed.
Education
Master of Arts - Master of Linguistics & Master of Education
Punjabi University
Patiala, Punjab, India.06.2020
Skills
- Work Inspection
- Customer Service-Focused
- Report Preparation
- Complaint Investigation
- Paperwork Management
- Cargo Handling
Certification
Hr Driving Licence (VIC)
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
English
Full Professional
References
Harpreet- 0467312010
Jagmeet Singh - 0425422907
Harkaram- 0468434268
Timeline
Housekeeping Team Leader
Empire Hospitality Australia Pty.
07.2023 - Current
Master of Arts - Master of Linguistics & Master of Education
Punjabi University
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