MIN THET LWIN
Vermont,Australia
Summary
Hardworking versatile field engineer with great customer service, multitasking, troubleshooting and time management abilities. Devoted to getting the job done and giving customer satisfaction of the work.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Field Support Engineer
Schindler Lifts Singapore Pte Ltd
Singapore, Singapore
04.2014 - 11.2021
- Lead technical support for MRL product line and organize repairs and maintenance procedure for elevators
- Troubleshooted complex breakdowns and prepared post-breakdown reports
- Consult major repair work with contractors and installers
- Collaborate with Lifts safety testing to compliance with Singapore Building Authority standards
- Conduct safety policies and procedures to technicians
- Schindler's DC lift systems (commissioning/testing/maintenance)
- Schindler's Lift monitoring system (Commissioning/Testing/Troubleshooting)
- Determined design criteria or specifications.
- Provided on-site services, installed new systems and escalated customer complaints to Group level.
- Managed maintenance data records and tracked maintenance and operating information for onsite reference.
- Advised customers on use of products or services.
- Analyze, report and consult weekly meeting with brances around SEA region
- Generated technical reports for customers.
- Installed operating systems, drivers, patches and other applications.
Project Engineer
Singapore Epson Industrial Pte Ltd
Singapore, Singapore
04.2010 - 04.2014
- Conducted machine safety checks and preventive maintenance
- Troubleshot electronic systems, including pneumatic, hydraulic, and electrical components
- Evaluated vendors and contractors for spare part procurement
- Collaborated on machine design improvements and managed spare parts inventory.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Modified existing software systems to enhance performance and add new features.
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Delivered products to customer locations on time.
Project Engineer
Interactif Engineering Services
Singapore, Singapore
03.2009 - 03.2010
- Tested and commissioned CCTV systems for Mass Rapid Transport projects
- Conducted series of tests for Singapore Transport Authorities and troubleshoot if problem arises
- Performed preventive and predictive maintenance for train stations
- Maintained detailed knowledge of internal specifications and design standards as well as applicable regulatory requirements.
- Developed, coordinated and monitored production tasks.
- Developed project plans, budgets and timelines to ensure successful completion of projects.
- Generated technical reports for customers.
- Determined project schedule by studying project plan and specifications and calculating time requirements.
- Analyzed design or requirement information for equipment or systems.
- Oversaw system interfacing with other systems and ensured projects met deadlines.
- upgraded firmware and software of the installation if needed
Education
Bachelor of Engineering Electrical -
University of South Australia
01.2013
Diploma in Comms and Automation Electronics -
Republic Polytechnics
01.2009
Skills
- Project management
- Excellent Communication
- Teamwork
- Adaptability
- Work ethic
- PORT System
- Project Management
- Troubleshooting
- Service Documentation
- SAP system
- Customer Service Management
- On-Site Support
- Technical Drafting
- Technical Support
- Calibration
- Equipment Testing
- Troubleshooting and Repair
Accomplishments
- Third Prize in RP-International Engineering Society, Engineering Fiesta 2008.
- Long Service award at Schindler Lift Services Singapore
- Customer Excellence award
- Safety Ambassador award
Personal Information
Title: Technical Support Engineer
Certification
- Driving License
- Access To Vehicle
- Microsoft Office
- WWC check
- Forklift License
- NSW White card
- Safety and Compliance
Languages
English
Professional
Myanmar
Native/ Bilingual
Affiliations
- Enjoy watching and playing Soccer
References
References available upon request.
Timeline
Technical Field Support Engineer
Schindler Lifts Singapore Pte Ltd
04.2014 - 11.2021
Project Engineer
Singapore Epson Industrial Pte Ltd
04.2010 - 04.2014
Project Engineer
Interactif Engineering Services
03.2009 - 03.2010
Bachelor of Engineering Electrical -
University of South Australia
Diploma in Comms and Automation Electronics -
Republic Polytechnics
- Driving License
- Access To Vehicle
- Microsoft Office
- WWC check
- Forklift License
- NSW White card
- Safety and Compliance
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