MINA MAROOKI
Melbourne,VIC
Summary
Highly motivated and punctual design student who is seeking new opportunities in the field. With Efficient skills in Revit, autocad and other softwares, I have been able to meet criteria expectations in creating well designed projects that are innovative and industry standard. With a strong understanding of the design and construction field, I believe I can be a suitable candidate with a striving mindset to achieve much more. I have a strong background of retail work and supervising profession whilst balancing being a full-time student.
Overview
7
7
years of professional experience
Work History
Supervisor/Cashier/Manager on Duty
IGA Supermarket
11.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Addressed customer needs and made product recommendations to increase sales.
Pharmacy Assistant
Your Discount Pharmacy
07.2021 - 11.2021
- Prepared medication labels with item names and quantities.
- teamed with peers, technicians, and pharmacists to prioritize and complete orders.
- Restocked shelves and prepared expired drugs for return.
- Reviewed order information against thecomputer database.
Restaurant Waitress
Jessie's Pizza
05.2021 - 07.2021
- Collaborated with host, bus person, and cook to serve up food and beverage options.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Entered customer food orders into the computer system.
- Processed customers' payments and provided receipts.
Customer Service Cashier
Freshplus Supermarekts
11.2017 - 06.2021
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolutions.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
Advanced Diploma - Building Designs (Architectural)
Royal Melbourne Institution of Technology (RMIT)
Skills
- AutoDesk Revit Software
- Experience using AutoCAD
- Photoshop knowledge
- Familiarity with SketchUp
- Punctual and on time
- Employee Training
- Problem-solving skills
- Quality assurance and control
- Using POS system
Languages
English
ASSYRIAN
Arabic
REFEREES
Adrian Gaylard: RMIT teacher - Building designs and Architecture - adrian.gaylard@rmit.edu.au - 0438 426 380
Skevi Theodoulou: IGA manager - 0434 052 476
Fanar Dawood: Freshplus Supermarket manager - 0431 001 423
Fadi Qunqar: Youth settlement Worker Arabic Welfare organiser - 0432 717 458
Timeline
Supervisor/Cashier/Manager on Duty
IGA Supermarket
11.2021 - Current
Pharmacy Assistant
Your Discount Pharmacy
07.2021 - 11.2021
Restaurant Waitress
Jessie's Pizza
05.2021 - 07.2021
Customer Service Cashier
Freshplus Supermarekts
11.2017 - 06.2021
Advanced Diploma - Building Designs (Architectural)
Royal Melbourne Institution of Technology (RMIT)
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