Summary
Overview
Work History
Education
Skills
REFEREES
Timeline
Generic

MINA MAROOKI

Melbourne,VIC

Summary

Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.

Overview

7
7
years of professional experience

Work History

Supervisor/Cashier/Manager on Duty

IGA Supermarket
11.2021 - Current
  • Accurately tracked invoices and payments from customers.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Addressed customer needs and made product recommendations to increase sales.

Pharmacy Assistant

Your Discount Pharmacy
07.2021 - 11.2021
  • Prepared medication labels with item names and quantities.
  • teamed with peers, technicians, and pharmacists to prioritize and complete orders.
  • Restocked shelves and prepared expired drugs for return.
  • Reviewed order information against thecomputer database.

Restaurant Waitress

Jessie's Pizza
05.2021 - 07.2021
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Entered customer food orders into the computer system.
  • Processed customers' payments and provided receipts.

Customer Service Cashier

Freshplus Supermarekts
11.2017 - 06.2021
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolutions.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.


Education

Advanced Diploma - Building Designs (Architectural)

Royal Melbourne Institution of Technology (RMIT)
Roxburgh Park

Skills

  • Employee Training
  • Problem-solving skills
  • Quality assurance and control
  • Using POS system
  • Staff management
  • AutoDesk Revit Software
  • Experience using AutoCAD
  • Photoshop knowledge
  • Familiarity with SketchUp
  • Punctual and on time

REFEREES

Adlu Rahman:  IGA manager - 0416 552 412

Adrian Gaylard: RMIT teacher - Building designs and Architecture 

adrian.gaylard@rmit.edu.au - 0438 426 380

Fanar Dawood:  Freshplus Supermarket manager - 0431 001 423 

Fadi Qunqar:  Youth settlement Worker Arabic Welfare organiser - 0432 717 458

Timeline

Supervisor/Cashier/Manager on Duty

IGA Supermarket
11.2021 - Current

Pharmacy Assistant

Your Discount Pharmacy
07.2021 - 11.2021

Restaurant Waitress

Jessie's Pizza
05.2021 - 07.2021

Customer Service Cashier

Freshplus Supermarekts
11.2017 - 06.2021

Advanced Diploma - Building Designs (Architectural)

Royal Melbourne Institution of Technology (RMIT)

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MINA MAROOKI