MINA MURAMATSU
Gold Coast
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Proactive and meticulous Teppanyaki Noodles with over 15 years of experience in Catering Food industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Catering Supervisor/Cafe Manager
Forester Group P/L
09.2009 - 11.2024
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Enhanced client satisfaction by providing various events including music festival or food festival.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Education
International Communication
Bunkyo University
Japan03.2006
Skills
- Written and verbal communication
- Scheduling staff
- Hygiene practices
- Sanitation standards
- Food safety compliance
- Waste reduction
- Allergy awareness
- Menu planning
- Menu costing
Languages
Japanese
Native or Bilingual
English
Professional Working
Certification
SIT50313
DIPLOMA OF HOSPITALITY
Management Institute of Australia
CHC33021
Certificate III In Individual Support
Timeline
Catering Supervisor/Cafe Manager
Forester Group P/L
09.2009 - 11.2024
International Communication
Bunkyo University
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