Minaal Imran
Perth,WA
Summary
An experienced and dedicated professional in the beauty and skincare industry, seeking a profession in a clinical aesthetics environment. With customer service skills, together with a passion for skin and beauty, an exceptional client experience is provided. The Beauty Advisor is passionate to learn and develop skills in this profession, being a current student of the Diploma of Beauty Therapy in 2024 and aspiring to study the Master of Nursing in 2025, to become a Nurse Practitioner and cosmetic injector.
Overview
3
3
years of professional experience
1
1
Certification
Work History
BEAUTY ADVISOR
SEPHORA
07.2023 - Current
- In depth training on various skincare and makeup brands and ingredients
- Specialisation in skincare
- Trained new staff in product knowledge and customer service protocols.
- Performing beauty services overall categories (makeup, skincare, haircare)
- Presenting myself with professional mannerisms, showcasing my passion for beauty
- Enhanced customer satisfaction by providing personalised beauty consultations and recommending suitable products.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
JEWELLERY ADVISOR
PANDORA PERTH CBD
01.2022 - 05.2023
- Keeping up to date with fashion and beauty trends
- Building strong trustworthy relationships with customers
- Supporting and motivating team and myself to achieve store targets and maximising opportunities
- Enhanced client satisfaction by providing personalised consultations
- Learning and promoting different products and items
- Luxuriously presenting myself with a passion for products, and retail.
RECEPTIONIST AND OPTICAL DISPENSER
SPECSAVERS CAROUSEL
01.2021 - 01.2023
- Booking, cancelling, and arriving appointments
- Recording patient details including Medicare and health insurance
- Staying organised and driven in fast paced environments
- Utilise Microsoft computer programs including Word, Excel, PowerPoint, OneNote etc.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Resolved customer problems and complaints.
Education
Diploma of Beauty Therapy -
South Metropolitan TAFE
Perth, WA11.2024
Bachelor of Biomedical Science -
The University of Western Australia
Nedlands, WA07.2024
Skills
- Products Knowledge
- Customer Service
- Makeup Techniques
- Beauty Trends
- Service Consultations
- Makeup Application
- Skin Analysis
- Product Demonstrations
- Demonstration skills
- Cosmetics industry trends
- Hygiene standards
Certification
- Class C-A driver’s license
- COVID vaccinated (Pfizer dose 1,2)
- First Aid and CPR Certification
- Working with Children Check Card and Police Clearance Check Certification
Personal Information
Date of Birth: 05/28/04
References
Available upon request
Timeline
BEAUTY ADVISOR
SEPHORA
07.2023 - Current
JEWELLERY ADVISOR
PANDORA PERTH CBD
01.2022 - 05.2023
RECEPTIONIST AND OPTICAL DISPENSER
SPECSAVERS CAROUSEL
01.2021 - 01.2023
Diploma of Beauty Therapy -
South Metropolitan TAFE
Bachelor of Biomedical Science -
The University of Western Australia
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