Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Minesha Mason

Sydenham,VIC

Summary

Experienced professional with a strong background in coffee service and demonstrated leadership skills. Skilled in customer service, inventory management, and upholding quality control standards. Known for fostering team collaboration, diversity, reliability, and adaptability. Committed to leveraging these strengths to drive team success and contribute to the community. Education support professional prepared to contribute effectively in dynamic learning settings, knowledgeable volunteer with proven ability to support educational initiatives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista/Shift Supervisor

Little Sparrow
07.2024 - 02.2025


  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.

Receptionist

Sunshine Priority Primary Care Centre
02.2023 - 03.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Commercial Cleaner

Kathros Cleaning
07.2022 - 03.2024
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Organized and used industrial cleaning products following strict safety procedures.

Barista

Olivers
02.2019 - 03.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Certificate IV - School Based Education Support

Laverton Community Education Centre
Melbourne, VIC
07-2026

Skills

  • Cleanliness maintenance
  • Health and Safety
  • Adaptability to change
  • Duty of Care
  • ECA/Code of ethics
  • Food safety compliance
  • Attention to detail
  • Teamwork and collaboration
  • Reliability

Certification

First Aid Certificate

Food Safety Certificate

Food Handling Certificate

Barista Certificate

Māori Tourism Certification NZ

Working With Children's Check

National Police Check

Timeline

Barista/Shift Supervisor

Little Sparrow
07.2024 - 02.2025

Receptionist

Sunshine Priority Primary Care Centre
02.2023 - 03.2024

Commercial Cleaner

Kathros Cleaning
07.2022 - 03.2024

Barista

Olivers
02.2019 - 03.2021

Certificate IV - School Based Education Support

Laverton Community Education Centre

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Minesha Mason