Mingqing（Leslie） Niu
Brisbane,QLD
Summary
Empathetic and adaptable education and social services professional with academic training in TESOL and Social Work. Skilled in ESL instruction, case management, community engagement, and multicultural communication. Experienced across Australia and China in classroom settings, community organizations, and customer service environments. Passionate about supporting diverse populations through inclusive education, social support, and bilingual service delivery.
Fluent in both English and Mandarin Chinese.
Overview
6
6
years of professional experience
Work History
Australia Post(Counter & Mail Sorting)
Milton Post Office
Brisbane, Australia
01.2024 - 08.2025
- Managed customer enquiries and processed postal transactions at the counter
- Accurately sorted incoming and outgoing mail within time-sensitive deadlines
- Maintained strong attention to detail and reliability in a fast-paced setting
Volunteer English Teacher (Beginner & Intermediate Classes)
Taringa Baptist Church
Brisbane, Australia
01.2024 - 01.2025
- Delivered weekly ESL classes to multicultural adult learners with low English proficiency
- Developed interactive materials tailored to beginner and intermediate levels
- Received positive feedback from students for making lessons engaging and supportive
Event Coordinator & Host (UQ School of Languages and Cultures)
The University of Queensland
Brisbane, Australia
01.2024 - 01.2025
- Organised two large-scale events: a teacher-student welcome session and a panel discussion with TESOL professionals in Queensland
- Coordinated logistics, venue setup, invitations, and event promotion with faculty
- Hosted one event, managing transitions, introducing speakers, and ensuring smooth flow
Retail Assistant (Volunteer)
RSPCA Op Shop
Brisbane, Australia
08.2023 - 01.2024
- Provided customer service and assisted with product display, sorting, and store organisation
- Handled POS transactions and supported donation management
- Helped promote RSPCA's mission through positive customer interaction
IELTS Teaching Assistant
Private Language School
China, China
01.2022 - 01.2023
- Guided students in Speaking and Listening preparation for IELTS
- Led mock test reviews and provided structured feedback to support improvement
- Motivated learners with practical exam tips and encouragement
Insurance Sales Consultant
Insurance Company
China, China
01.2021 - 12.2021
- Explained complex insurance policies and matched clients with tailored coverage
- Performed client risk assessments and developed trust-based relationships
Anti-drug Social Work Intern
Social Service Centre
China, China
01.2020 - 12.2020
- Provided counselling to individuals and families facing drug-related challenges
- Supported peer intervention groups and built support networks in the community
Education
Master of Applied Linguistics - TESOL
The University of Queensland
Australia07-2025
Bachelor of Arts - Social Work
Jimei University
China06-2022
Skills
- Microsoft Office
- SPSS
- Access Systems
- Canva
- Communication
- Teamwork
- Cross-cultural Empathy
- Public Speaking
- Bilingual communication
- Event organisation
- Classroom delivery
- Customer-facing service
- Reliable
- Detail-oriented
- Emotionally intelligent
Volunteer Highlights
- 500+ hours of volunteer service in education and community outreach
- Delivered AIDS awareness campaigns for teenagers across schools and local communities
- Volunteered in rural and special education schools, supporting over 40 students
- Organised 10+ community events and authored 15+ educational activity plans
Timeline
Australia Post(Counter & Mail Sorting)
Milton Post Office
01.2024 - 08.2025
Volunteer English Teacher (Beginner & Intermediate Classes)
Taringa Baptist Church
01.2024 - 01.2025
Event Coordinator & Host (UQ School of Languages and Cultures)
The University of Queensland
01.2024 - 01.2025
Retail Assistant (Volunteer)
RSPCA Op Shop
08.2023 - 01.2024
IELTS Teaching Assistant
Private Language School
01.2022 - 01.2023
Insurance Sales Consultant
Insurance Company
01.2021 - 12.2021
Anti-drug Social Work Intern
Social Service Centre
01.2020 - 12.2020
Master of Applied Linguistics - TESOL
The University of Queensland
Bachelor of Arts - Social Work
Jimei University
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