Minh Ha
Leppington,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Waiter
Hotpot City
04.2022 - 11.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Waiter
Seafood Master
09.2022 - 07.2023
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
Education
Certificate III in Electrotechnology Electrician
TAFE NSW - Granville
136 William St, Granville NSW 214202.2028
East Hills Boys High School
Lucas Rd, Panania NSW 221312.2023
Skills
- High-volume dining
- Customer Service
- Order Accuracy
- Menu Recommendations
- Hospitality service expertise
- Supply Restocking
- Handling Complaints
Timeline
Waiter
Seafood Master
09.2022 - 07.2023
Waiter
Hotpot City
04.2022 - 11.2023
Certificate III in Electrotechnology Electrician
TAFE NSW - Granville
East Hills Boys High School
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