Pema Lhazin
Wembley,WA
Summary
Dedicated and customer-oriented cafe waiter with 1 year of experience in providing excellent service in fast-paced environments. Skilled in multitasking, handling customer inquiries, and ensuring customer satisfaction. Seeking to leverage my skills and experience to contribute to the success of your cafe.
Overview
4
4
years of professional experience
Work History
Waiter
CFC
Bhutan
04.2022 - 09.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Dish Washer
Zen Restaurant
Bhutan
10.2021 - 02.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Cleaner
Lama Bakery
Bhutan
02.2020 - 05.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Wine and Dine
Kitchen Hand
Brisbane, QLD
05.2020 - 04.2021
- Managed inventory effectively, reducing waste by closely monitoring stock levels and implementing effective rotation systems.
- Introduced unique wines from lesser-known regions which expanded clientele''s taste profiles while enhancing brand image.
- Kept up-to-date with industry trends and emerging products, adapting the wine list accordingly to maintain a competitive edge.
- Oversaw budget planning for the Wine and Beverage department to support financial goals consistently across all operations areas.
Education
Bachelors Of Nursing And Midwifery -
Ugyen Academy
Bhutan Skills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
- Cash Handling
- Order Management
- Order Accuracy
- Food safety understanding
- Guest Relations
- Service prioritization
- Menu Memorization
- Fine Dining
- Menu presentation
- Table Bussing
- Guest Relations Management
- Memory retention
- Tableside Service
- Safe Food Handling
- Dining area maintenance
- Accurate money handling
- Food station setup
- Daily specials memorization
- Sales Techniques
- Upselling techniques
- Food and beverage pairings
- Relationship Management
- Front-of-house display creation
- Food presentation
- Bill computation
- High-volume dining
- Item promotion
- Compliance standards
- Salesmanship
- Quality Control
- Food spoilage prevention
- Bar terminology
- Wine Knowledge
- Wine pairing
- Regulatory Compliance
- Wine service
- Food inspection
- Reliable and Responsible
- Warm and Friendly
- Cleaning and sanitizing
- Cool Under Pressure
- High Energy and Stamina
- Adaptable and Flexible
- Team Leadership
- Transactions and Cash Handling
Languages
English
Professional Working
Hindi
Professional Working
References
Tandin Penjor ( supervisor) : tandypenjor@gmail.com(0415 053 397)
Kesang choki( Manager) : kesangchuki82@gmail.com(0415 047 938)
Timeline
Waiter
CFC
04.2022 - 09.2023
Dish Washer
Zen Restaurant
10.2021 - 02.2022
Wine and Dine
Kitchen Hand
05.2020 - 04.2021
Cleaner
Lama Bakery
02.2020 - 05.2021
Bachelors Of Nursing And Midwifery -
Ugyen Academy