Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Minh Triet Pham

Condell Park ,NSW

Summary

Adept at enhancing customer experiences and ensuring game integrity, I excelled at The Star Entertainment Group by leveraging strong mathematical skills and a team player attitude. Recognized for outstanding service and maintaining high standards, my multifaceted background spans from precise package deliveries to dynamic retail support, underscoring my reliability and commitment to excellence.

Overview

11
11
years of professional experience

Work History

Casino Croupier

The Star Entertainment Group
04.2021 - Current
  • Contributed to the casino''s reputation for exceptional service by consistently receiving positive feedback from guests and management.
  • Contributed to the overall success of the casino by consistently delivering high-quality gaming experiences for guests.
  • Maintained game integrity through vigilant observation of players and adherence to gaming regulations and procedures.
  • Collaborated with security personnel to identify potential threats or instances of cheating at gaming tables.
  • Enhanced customer experience by providing exceptional service during table games and maintaining a friendly atmosphere.
  • Participated in regular professional development trainings to stay current on industry trends and improve job performance.

Shop Assistant

Harris Farm Markets
03.2020 - 04.2021
  • Completed daily tasks accurately and on-time to support shop needs.
  • Checked incoming orders and organized new stock.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Helped managers with daily checklists and last-minute requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.

Delivery Driver

Woolworths
05.2018 - 11.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Shop Assistant

Harris Farm Markets
05.2015 - 03.2018
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.

Shop Assistant

Coles Supermarket
04.2013 - 01.2015
  • Completed daily tasks accurately and on-time to support shop needs.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Checked incoming orders and organized new stock.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.

Education

Diploma Of Hospitality - Hospitality

International College of Management, Sydney
Sydney, NSW

Skills

  • Strong mathematical skills
  • Patience and composure
  • Team player attitude
  • Effective Multitasking
  • Integrity and Honesty
  • Reliable and punctual

Languages

Vietnamese
Native or Bilingual
English
Professional Working

Timeline

Casino Croupier

The Star Entertainment Group
04.2021 - Current

Shop Assistant

Harris Farm Markets
03.2020 - 04.2021

Delivery Driver

Woolworths
05.2018 - 11.2020

Shop Assistant

Harris Farm Markets
05.2015 - 03.2018

Shop Assistant

Coles Supermarket
04.2013 - 01.2015

Diploma Of Hospitality - Hospitality

International College of Management, Sydney

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Minh Triet Pham