Summary

Overview

Work History

Education

Skills

Languages

Timeline

Minju Jaison John

Essendon,VIC

Summary

Experienced with youth engagement and activity coordination, essential for creating vibrant camp atmosphere. Utilizes strong communication skills to connect with campers and staff, ensuring smooth operations. Knowledge of safety protocols and conflict resolution ensures secure and harmonious camp experience.

Approached each day and unique challenges with enthusiasm, patience, and humour.

Overview

2

2

years of professional experience

Work History

Camp Staff Member

Doxa City Camp

03.2023 - Current

Led groups of children safely through variety of camp activities.
Enhanced camper experience by planning and leading engaging activities tailored to various age groups.
Supported diverse learning styles by adapting activities to meet the unique needs of each camper individually.
Facilitated conflict resolution among campers when necessary, promoting mutual respect and understanding within the community.
Implemented effective behavior management strategies, maintaining a safe and enjoyable atmosphere for all participants.

Supervisor

The Boatbuilders Yard

04.2022 - Current

Increased customer satisfaction with streamlined service procedures.
Trained staff on best practices to enhance service delivery.
Developed training programs for enhanced employee performance.
Coordinated cross-functional projects to achieve organizational goals.
Conducted performance reviews to support employee development.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Cashier

CT mart

03.2022 - 11.2023

Handling cash that are given by the customer after purchase
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Stocked, tagged and displayed merchandise as required.
Restocked and organized merchandise in front lanes.

Staff

Macdonald

01.2017 - 01.2019

Interact with and maintained professional relationship with customers and co-workers
Provided excellent customer service
Greeted customers and suggested suitable options
Assisted customers by fulfilling their needs

Student police cadet

SVH School

01.2015 - 01.2017

Reported any issues happened in the school
Handled angry behaviours and risky situations in the school
Helped students with their studies and encourage them to learn
Had a very professional relationship with students, the other cadets and with the police officers

Education

Bachelor of Arts - youth Work

Australian Catholic University, Melbourne, VIC

11-2024

High School Diploma -

KEEMS

03-2019

Skills

Child supervision
Team leadership
Active listening

Relationship building
Teamwork and collaboration
Customer service

Languages

English

Malayalam

Timeline

Camp Staff Member - Doxa City Camp

03.2023 - Current

Supervisor - The Boatbuilders Yard

04.2022 - Current

Cashier - CT mart

03.2022 - 11.2023

Staff - Macdonald

01.2017 - 01.2019

Student police cadet - SVH School

01.2015 - 01.2017

Australian Catholic University - Bachelor of Arts, youth Work

KEEMS - High School Diploma,