Minyoung Kim
Carlingford,NSW
Summary
Self-motivated Operations Coordinator successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
10
10
years of professional experience
Work History
AR Officer
Samsung Electronics Australia
Sydney Olympic Park, NSW
08.2024 - Current
- Managed accounts receivable processes, including invoicing, payments, and collections, and reviewed customer accounts regularly to identify discrepancies in billing or payment history.
- Developed strong relationships with customers to ensure timely payment of outstanding balances.
- Analyzed financial data to identify trends in accounts receivables and prepared monthly financial reports for management review and analysis.
- Maintained accurate records of all transactions relating to accounts receivable activities, monitored cash flow position on a daily basis, and provided timely updates to management.
- Generated weekly aging reports for management review and performed month-end closing tasks, such as reconciling subledger accounts.
- Coordinated with internal departments as needed to resolve any discrepancies or disputes in billing or payment information.
- Recorded debit, credit, and account transactions in computer spreadsheets and databases.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Implemented program to create daily spreadsheets and streamline financial reporting.
- Reconciled or entered report discrepancies found in financial records.
- Performed monthly, quarterly and annual closing activities for assigned areas.
- Assisted with the preparation of internal audits by providing requested documentation.
- Prepared balance sheet reconciliations for review by management team.
- Analyzed accounting data, identified discrepancies, and prepared corrective action plans.
- Managed the preparation of monthly closing activities, including journal entries, reconciliations, and account analysis, and coordinated with internal teams to ensure timely completion of the month-end close process.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Developed reports to support month-end close process including account reconciliations.
- Managed intercompany transactions and reconciled all intercompany accounts each month.
Order Fulfillment Officer
Samsung Electronics
Olympic Park, NSW
07.2022 - Current
- Prepared and distributed reports documenting open orders, sales, shipping and service activities.
- Initiated and conducted ongoing conference calls with sales to confirm order management met or exceeded customer expectations.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Monitored workers and reviewed completed work for proper performance.
- Reviewed supplies inventory levels and purchased necessary items.
- Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
- Processed daily orders through multi-carrier manifest system.
- Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
- Conducted routine cycle counts and reconciled problems found.
- Generated fulfillment reports to keep track of product movements.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Achieved productivity and accuracy standards to meet company guidelines.
- Confirmed items picked for orders by keying codes into system.
- Organized and maintained documents, files and records.
- Processed orders and entered into a program for tracking, maintaining, monitoring and reporting.
- Fielded incoming calls and emails from customers and sales representatives and verified clear and complete communication among involved parties.
Export Operation Coordinator
TNB Global Logistics
Silverwater, NSW
02.2021 - 12.2021
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Liaised between customers and management to ensure smooth operations delivery.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Developed relationships and partnerships with business leaders.
- Communicated organization's missions, goals and vision while aligning each with operational initiatives and delivery of professional services.
- Delivered all professional services in alignment with operational initiatives.
- Cultivated partnerships with business leaders to coordinate and plan strategic solutions in sales and service initiatives.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Accountant Assistant
Robin Kim &Co Accountant Company
Strathfield, NSW
07.2017 - 07.2018
- Organized and maintained chart of accounts and updated monthly entries and adjustments for payroll.
- Reviewed general ledger entries for accuracy and completeness.
- Evaluated expense reports for accuracy and adherence to company policies.
- Established complete accounting structures, processes and controls to meet business requirements.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Coded invoices and other records to maintain organized and accurate records.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Reviewed and coded expense reports for accuracy and proper expense disclosure.
Retail Sales Specialist
A’HA Beauty Store
Strathfield, NSW
07.2016 - 12.2017
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy.
- Provided in-depth information on product features so customers could make educated buying decisions.
- Analyzed major target markets and developed merchandizing strategies meeting needs of each group.
- Worked with off-site locations to find desired items for customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Sales Associate
Kanzi fashion
Cabramatta, NSW
03.2016 - 07.2016
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sales Support Staff Member
Lotte department store
Busan, Republic of Korea
12.2014 - 03.2015
- Processed customer orders, exchanges and returns and kept customers informed about progress.
- Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
- Collaborated with international sales, manufacturing and shipping departments to process necessary documentation and manage related logistics.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Reset store displays for special events and seasonal merchandise changes.
- Listened to customer needs to identify and recommend best products and services.
Education
Bachelor of Commerce - Professional Accounting
Macquarie University
Australia07.2021
Skills
- Multi-Unit Operations Management
- Problem-Solving
- Operations Monitoring
- Inventory Management
- Customer Service
- Performance Reporting
- Customer Needs Assessment
- Stock Management
- Product Management and Pricing
- MS Office
- Active Listening
- Documentation and Reporting
- QuickBooks
- Billing Accuracy
Languages
Korean
First Language
English
Advanced
C1
Kazakh
Upper Intermediate
B2
Affiliations
- Member, Alumni Association
Personal Information
I can do anything and I am willing to take suitable position that may be available if I could get a chance. I hope to have the chance to discuss my application with you in the near future. Thank you for your time and consideration.
Timeline
AR Officer
Samsung Electronics Australia
08.2024 - Current
Order Fulfillment Officer
Samsung Electronics
07.2022 - Current
Export Operation Coordinator
TNB Global Logistics
02.2021 - 12.2021
Accountant Assistant
Robin Kim &Co Accountant Company
07.2017 - 07.2018
Retail Sales Specialist
A’HA Beauty Store
07.2016 - 12.2017
Sales Associate
Kanzi fashion
03.2016 - 07.2016
Sales Support Staff Member
Lotte department store
12.2014 - 03.2015
Bachelor of Commerce - Professional Accounting
Macquarie University
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