Ahlexa Tirano

• Enhanced customer satisfaction by addressing inquiries and resolving issues in timely manner

• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Reduced average call duration, skillfully guiding customers towards optimal solutions in a timely manner.
• Managed high call volume while maintaining professional composure under pressure, ensuring positive customer interactions.
• Responded to customer calls and emails to answer questions about products and services.
• Followed up with customers about resolved issues to maintain high standards of customer service.

• Merchandise the store- when required
• Services to ensure the completion of a job
• Carefully follow instructions to ensure accuracy
• Provide optimal assistance to the Supervisor and handle a variety of tasks
• Cash handling and promoting current promotions
• Banking
• Analyze sales data trends to identify areas of improvement
• Create and maintain visual displays that are attractive and inviting to customers.

• Reporting to Supervisor and follow all safety protocols
• Maintain clean and safe workplaces
• Serve as a collaborative and independent team member
• Cash register assistant.

• Detail oriented
• Coordinate with other departments
• Concierge floor helping and customers and replenishing the shelves.

• Fundraising for the bully zero program
• Being part of the project to deliver fully funded lifesaving bullying prevention programs
• Adaptability
• Hardworking
• Ability to Multitask
• Communication Skills
• Able to work in team environment
• Customer Service.