Summary
Overview
Work History
Education
Skills
Languages
Details
References
Timeline
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Mirsela Pemaj

Brisbane,QLD

Summary

Since my experience of working in fast food for several years, I have dedicated customer service also dedicated to providing quality care for ultimate customer satisfaction, I also have the proven ability to establish and maintain excellent communication and relationships with customers. My school journey has allowed me to work well with computers and very tech savvy within windows programs. This skills have allowed me to be a fast learner with a strong work ethic

Overview

4
4
years of professional experience

Work History

Wait Staff Member

Kebab HQ
03.2024 - Current
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.

Crew Member

McDonalds
04.2020 - 04.2024
  • Demonstrated an ability to multi-task and prioritize tasks in a fast-paced environment
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

Responsible Service of Alcohol -

Clear To Work

Certificate IV in Justice Studies -

Unity College
05.2024

Stretton State College
04.2024

Skills

  • Customer Service
  • Communication Skills
  • Ability to Work Under Pressure
  • Fast Learner
  • Microsoft Outlook, Word, and Excel
  • Ability to Work in a Team
  • Proficiency in Microsoft Office
  • Strong multitasking
  • Efficient organization
  • Tech Savvy

Languages

Albanian

Details

Brisbane, Australia, 0405240162, mirselapemaj@outlook.com

References

  • Rita Kalaja, rita-kalaja@hotmail.com, 0433361110
  • Catherine Lane, clane95@eq.edu.au, Stretton State College

Timeline

Wait Staff Member

Kebab HQ
03.2024 - Current

Crew Member

McDonalds
04.2020 - 04.2024

Responsible Service of Alcohol -

Clear To Work

Certificate IV in Justice Studies -

Unity College

Stretton State College

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Mirsela Pemaj