Mishka Finlay
Brisbane
Summary
I am an enthusiastic and friendly individual with a strong work ethic and a passion for delivering exceptional customer service. I thrive in dynamic, fast-paced environments and am always ready to contribute as a collaborative team player. With excellent interpersonal skills, I excel at creating positive and memorable experiences for clients, ensuring their needs are met and expectations are exceeded. My dedication to teamwork and continuous improvement allows me to adapt quickly, making me eager to bring my energy and commitment to new opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Spinal Life Australia
07.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Sales Assistant
Unison
06.2023 - 01.2024
- Maintained a neat and organized sales floor.
- Assisted in product selection, offering advice on fit, style, color and fabric.
- Operated the cash register to complete transactions.
- Restocked shelves with new merchandise as needed.
- Greeted customers and provided excellent customer service.
- Performed inventory checks regularly to ensure accuracy of stock levels.
- Cleaned fitting rooms after each customer use.
- Provided customers with information about promotions and discounts available.
- Achieved personal and store sales goals with sound customer service and sales protocol.
Sales Assistant
Prouds Jewellers
08.2022 - 02.2023
- Greeted customers and provided assistance with product selection.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Performed cashier duties such as processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Bagged or packaged purchases and wrapped gifts.
Cleaner
Holiday rentals
09.2022 - 12.2022
- Swept and mopped floors, vacuumed carpets, and washed windows.
- Cleaned bathrooms, emptied trash bins, restocked supplies.
- Scrubbed sinks, toilets, countertops, mirrors, walls and other surfaces.
- Stripped down unclean sheets and made beds accordingly.
Hospitality Worker
KFC
03.2022 - 09.2022
- Provided customer service to ensure satisfaction throughout their dining experience.
- Answered questions regarding menu items, special offers and other restaurant information.
- Served food and drinks to customers in a timely manner.
- Restocked supplies of condiments, beverages and other items as needed.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
Childcare Assistant
Kids Club Childcare
06.2022 - 06.2022
- Provided safe, nurturing and stimulating environment for children.
- Observed and monitored the safety of all children in care.
- Promoted physical activity by encouraging outdoor playtime activities like sports and games.
- Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
- Supervised naptime routines and ensured proper sleep habits were maintained.
Education
High School Diploma -
Highfields State Secondary College
11-2023
Skills
- Stock management
- Customer Assistance
- Organizational Skills
- Active Listener
- Time Management
- Friendly and Helpful
- Adaptability and Flexibility
- Multitasking
- Processing Payments
Certification
- Certificate II in Skills for work and Vocational Pathways FSK20119
- Queensland Drivers License
- Blue card - Current
- Yellow card - Current
References
References available upon request.
Timeline
Support Worker
Spinal Life Australia
07.2024 - Current
Sales Assistant
Unison
06.2023 - 01.2024
Cleaner
Holiday rentals
09.2022 - 12.2022
Sales Assistant
Prouds Jewellers
08.2022 - 02.2023
Childcare Assistant
Kids Club Childcare
06.2022 - 06.2022
Hospitality Worker
KFC
03.2022 - 09.2022
High School Diploma -
Highfields State Secondary College
Similar Profiles
NIMRITA DEVI NAIRNIMRITA DEVI NAIR
Personal Support Worker at Spinal Life AustraliaPersonal Support Worker at Spinal Life Australia
PAULINE MUTAMBAPAULINE MUTAMBA
Personal Care Assistant at Spinal Life AustraliaPersonal Care Assistant at Spinal Life Australia
CAREN CHEPNGETICH BETTCAREN CHEPNGETICH BETT
DISABILTY SUPPORT WORKER at SPINAL LIFE AUSTRALIADISABILTY SUPPORT WORKER at SPINAL LIFE AUSTRALIA