Dynamic professional with a proven track record at Camden Tigers Football Club, excelling in team operations and logistics. Skilled in problem resolution and staff motivation, I enhanced productivity through streamlined processes and effective training. Committed to fostering community engagement and delivering exceptional customer service, ensuring long-term client satisfaction.
Overview
7
7
years of professional experience
Work History
2IC/Supervisor
Camden Tigers Football Club
03.2021 - Current
Assisted in coordinating team operations and logistics for match day events.
Mentored junior staff in operational best practices to enhance team efficiency.
Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
Improved team productivity by streamlining daily operations and implementing efficient processes.
Conducted employee training sessions to educate employees on products and company policies.
Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
Resolved complex issues promptly through effective troubleshooting techniques, root cause analysis, and solution implementation.
Dispatcher
Macarthur Auto Parts
07.2018 - Current
Coordinated timely dispatch of auto parts, ensuring efficient delivery routes.
Developed streamlined processes for order management, enhancing operational efficiency.
Trained new team members on dispatch protocols and safety regulations.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Implemented best practices in inventory management to reduce delays in fulfillment.
Collaborated with fellow dispatchers to maintain a seamless workflow.
Promoted teamwork among colleagues by proactively assisting others when needed.
Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Intern
Simplicity IT Services
07.2024 - 07.2024
Collaborated with team members to enhance communication and project tracking.
Executed data analysis using Excel to support decision-making efforts.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Analyzed problems and worked with teams to develop solutions.
Explored new technologies and approaches to streamline processes.
Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
School Learning Support Officer
Fairfield Public
10.2022 - 10.2022
Provided technical support for staff, resolving issues efficiently in a fast-paced environment.
Coordinated communication between departments, ensuring alignment on project objectives and timelines.
Monitored key performance indicators, contributing to continuous improvement initiatives within operations.
Assisted with special needs children
Assisted students with art projects.
Playground duty.
Education
Certificate III - Information And Communication Technology
Campbelltown Tafe
Campbelltown, NSW
06-2025
RSA -
EOT.EDU.AU
Online
05-2025
High School Diploma -
Camden High School
Camden
11-2024
Skills
Administrative skills
Community engagement
Staff motivation
Problem resolution
Team player
Motivation
Customer-oriented
Timeline
Intern
Simplicity IT Services
07.2024 - 07.2024
School Learning Support Officer
Fairfield Public
10.2022 - 10.2022
2IC/Supervisor
Camden Tigers Football Club
03.2021 - Current
Dispatcher
Macarthur Auto Parts
07.2018 - Current
Certificate III - Information And Communication Technology