MITHAG TOBA
Springfield Lakes,Australia
Summary
Motivated and adaptable support professional with experience across clinical nursing placements, youth work, disability support, and retail. Completed 240 hours of hospital-based clinical placement in aged care, medical–surgical, and perioperative settings at Mater. Skilled in patient care, behavioural support, trauma-informed practice, and effective communication. Seeking opportunities to use both healthcare and youth work experience to provide safe, person-centred support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Youth Worker
Progressive Youth Care & Consultancy (PYCC)
- - Supported young people with daily routines, emotional regulation, and community access.
- - Applied trauma-informed and de-escalation strategies.
- - Completed shift notes, incident reports, and maintained safety.
- - Worked collaboratively with case managers and clinicians.
Checkout Operator
Coles, Redbank QLD
08.2022 - Current
- - Processed customer purchases, returns, and payments.
- - Resolved customer enquiries and maintained clean work areas.
- - Balanced registers with high accuracy.
Team Member
McDonald's / KFC – Various Locations
01.2018 - 01.2022
- - Performed customer service, POS operation, and cash handling.
- - Completed stock rotation, cleaning, and food safety tasks.
- - Worked efficiently across multiple store stations.
Education
Diploma of Nursing - Enrolled Nurse
Mater Education
Duke of Edinburgh Award - Bronze
Year 12 Certificate - QCE Completed
Australian International Islamic College
01.2022
Certificate II - Skills for Work & Vocational Pathways
Kirwan State High School
01.2020
Skills
- - Patient care & hygiene
- - Vital signs & observations
- - Infection Prevention & Control (IPC)
- - Manual handling
- - ANTT awareness
- - Pre- & post-op support
- - Documentation & reporting
- - Trauma-informed care
- - Behaviour support & de-escalation (TCI, MAYBO)
- - Safety planning
- - Relationship-building & communication
- - Customer service
- - Adaptability & teamwork
- - Problem solving & time management
Certification
- - First Aid & CPR
- - Hope & Healing Certificate
- - TCI – Therapeutic Crisis Intervention
- - MAYBO – Safer De-escalation
- - Blue Card (if applicable)
- - Manual Handling (if completed)
Timeline
Checkout Operator
Coles, Redbank QLD
08.2022 - Current
Team Member
McDonald's / KFC – Various Locations
01.2018 - 01.2022
Youth Worker
Progressive Youth Care & Consultancy (PYCC)
Duke of Edinburgh Award - Bronze
Year 12 Certificate - QCE Completed
Australian International Islamic College
Certificate II - Skills for Work & Vocational Pathways
Kirwan State High School
Diploma of Nursing - Enrolled Nurse
Mater Education
CLINICAL EXPERIENCE (240 HOURS)
- Mater Hospital — Medical/Surgical Ward
- - Assisted with patient ADLs, vital signs, hygiene, mobility, and documentation.
- - Supported post-operative care and monitored patient status.
- - Applied infection control and workplace safety practices.
- Mater Hospital — Operative/Perioperative
- - Supported patient preparation and transfer to/from PACU.
- - Maintained sterile environment awareness.
- - Helped with positioning, transport, and patient comfort.
- Aged Care Facility Placement
- - Assisted residents with showering, toileting, feeding, grooming, and mobility.
- - Provided person-centred care with dignity and respect.
- - Reported concerns and documented tasks accurately.