Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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MITHILESH DOLE

MITHILESH DOLE

Clayton,VIC

Summary

Upbeat, customer-focused Sales Associate having experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

1
1
year of professional experience

Work History

Sales Assistant

Reebok
Melbourne, VIC
11.2023 - 01.2024
  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.

Front of the House Staff

Piquancy
St. Kilda, VIC
08.2023 - 11.2023
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Understood and followed oral and written directions.

Assistant Store Manager

D-Mart Shopping Centre
Mumbai, India
08.2022 - 01.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Education

Master of Professional Engineering - Mechanical Engineering

Monash University
Melbourne, VIC
06-2025

B.E - Mechanical Engineering

Fr. C. Rodrigues Institute of Technology
Vashi, Navi Mumbai
06.2022

Skills

  • Microsoft Office
  • Punctuality
  • Customer Service
  • Communication
  • Complex Problem-Solving
  • Processing Payments
  • Opening and Closing Procedures
  • Stock Management
  • Team work
  • Leadership

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual

Affiliations

  • Profound football and Formula 1 fan
  • Professional Badminton player

References

References available upon request.

Timeline

Sales Assistant

Reebok
11.2023 - 01.2024

Front of the House Staff

Piquancy
08.2023 - 11.2023

Assistant Store Manager

D-Mart Shopping Centre
08.2022 - 01.2023

Master of Professional Engineering - Mechanical Engineering

Monash University

B.E - Mechanical Engineering

Fr. C. Rodrigues Institute of Technology

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MITHILESH DOLE