Cooper
Royalla
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
KFC
10.2020 - 01.2024
- Delivered exceptional customer service, enhancing overall dining experience.
- Operated kitchen equipment efficiently, ensuring food quality and safety standards.
- Collaborated with team to maintain cleanliness and organization in dining area.
- Assisted in training new team members on operational procedures and best practices.
- Implemented streamlined processes for order preparation, improving service speed.
- Resolved customer issues promptly, fostering positive guest relationships and loyalty.
Education
Bachelor of Engineering (Honors) - Mechatronics
University of Wollongong
Wollongong, NSW11-2028
High School Diploma -
The Anglican School Googong
Googong, NSW09-2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Cash handling
- Computer skills
- Complaint resolution
Certification
Responsible Service of Alcohol (RSA) - TAFE NSW, 2024
Responsible Conduct of Gambling (RCG) - BarMax Online, 2024
Timeline
Team Member
KFC
10.2020 - 01.2024
Bachelor of Engineering (Honors) - Mechatronics
University of Wollongong
High School Diploma -
The Anglican School Googong