Summary
Overview
Work History
Education
Skills
Desired Position
Languages
Accomplishments
References
Timeline
Generic

Mobina Bahrain

Sydney,NSW

Summary

Dynamic Service Delivery Coordinator with a proven track record at PARISI, excelling in stakeholder engagement and project management. Skilled in technical proficiency and effective communication, I drive service improvements and ensure compliance with quality standards, consistently delivering tailored solutions that align with organizational goals.

Overview

4
4
years of professional experience

Work History

Service Delivery Coordinator

PARISI
Sydney, NSW
01.2023 - 01.2025
  • Processed and managed complex administrative tasks, including compiling legal documentation and ensuring compliance with organizational and legal standards.
  • Coordinated internal and external stakeholder communications to facilitate the accurate and timely delivery of reports and project outcomes.
  • Led data extraction and analysis efforts, producing reports to support decision-making and operational efficiency.
  • Managed sensitive documentation, ensuring accuracy and confidentiality while meeting critical deadlines.
  • Liaised with external agencies to provide timely responses to information requests and supported legal research coordination.

Customer Solutions Specialist

Harvey Norman
Sydney, NSW
01.2021 - 01.2023
  • Managed communication products and reports, ensuring accuracy and alignment with organizational standards
  • Prioritized and delivered key project outcomes while coordinating with senior leadership and external stakeholders
  • Represented the organization in stakeholder meetings to foster collaboration and ensure project alignment
  • Managed customer and stakeholder inquiries, providing tailored solutions to meet business needs
  • Facilitated the delivery of service improvements by collaborating with internal departments and external vendors
  • Ensured compliance with company policies and quality assurance standards in all customer interactions

Education

Bachelor of Data Engineering -

Certificate in Project Management -

Skills

  • Stakeholder Engagement
  • Project Delivery & Management
  • Information Management
  • Technical Proficiency
  • Teamwork
  • Time Management
  • Effective Communication
  • Critical Thinking

Desired Position

Service Delivery Officer

Languages

Persian
Native/ Bilingual

Accomplishments

  • Improved document handling accuracy by streamlining administrative processes and reducing processing times.
  • Successfully managed competing priorities while maintaining a high level of precision in handling sensitive and legal information.
  • Facilitated efficient recruitment coordination, supporting the successful onboarding of new team members.
  • Enhanced operational support by providing accurate data analysis and improving internal reporting processes.

References

References available upon request.

Timeline

Service Delivery Coordinator

PARISI
01.2023 - 01.2025

Customer Solutions Specialist

Harvey Norman
01.2021 - 01.2023

Bachelor of Data Engineering -

Certificate in Project Management -

Mobina Bahrain