MOHAMAD AHMAD
Glenfield Park,NSW
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
IT Trainee
Australian Training Company
04.2024 - Current
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Optimized network performance through regular maintenance and updates, providing a stable environment for users.
- Enhanced system performance by troubleshooting and resolving software issues in a timely manner.
- Developed strong working relationships with colleagues across departments through clear communication and collaboration efforts on various projects.
Restaurant Waiter
The Middle Feast
02.2024 - 04.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
Carpentry/Building
Zanbaka Building Renovations And Restorations
01.2023 - 06.2023
- Tiling, Retail services, Customer service, Basic Electrical Knowledge
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
McDonald's Crew Trainer
McDonald's
11.2021 - 01.2023
- Trained other employees in customer service, food safety, and performance requirements
- Set positive example for team members by providing high-quality, efficient service
- Taught new team members correct procedures for all areas of operations
- Greeted customers with smile and provided friendly service to professionally handle every need
- Mentored junior employees to improve performance, food safety, and customer service.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Education
Certificate III - Information Technology
Australian Training Company
Homebush, NSW04.2025
Finished Year 10 -
Merrylands High School
Merrylands, NSW12.2022
Skills
- Staff Management
- Home Construction
- Time Management
- IT Troubleshooting
- IT Documentation
- Hardware maintenance
- Machine Learning
- Software experience
- Customer Service
- Attention to Detail
- Problem-Solving
- Multitasking
- Excellent Communication
- Organizational Skills
- Active Listening
- Friendly and Patient
- Teamwork and Collaboration
- Safe Food Handling
- Late-night shift availability
- Valid NSW driver's license
- Order Management
- Food presentation
- POS Systems
- Restaurant Management
- Cleaning and organization
Timeline
IT Trainee
Australian Training Company
04.2024 - Current
Restaurant Waiter
The Middle Feast
02.2024 - 04.2024
Carpentry/Building
Zanbaka Building Renovations And Restorations
01.2023 - 06.2023
McDonald's Crew Trainer
McDonald's
11.2021 - 01.2023
Certificate III - Information Technology
Australian Training Company
Finished Year 10 -
Merrylands High School
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