Mohammad Ansari
Sydney,NSW
Summary
Proactive customer service professional skilled in managing phone inquiries and processing orders. Demonstrated ability to support team members during peak service periods, contributing to efficient operations and high levels of customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Officer
Delhi Height and Indian Restaurant
Sydney, NSW
08.2022 - 08.2023
- Assisted customers with menu selections and special requests.
- Processed orders and ensured timely delivery to tables.
- Managed phone inquiries and reservation bookings efficiently.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained cleanliness of dining area and service stations.
- Supported team members during busy service periods effectively.
Education
Bachelor of Science - Information Technology And Major in Cybersecurity
Kent Insitute Australia
Sydney, NSWSkills
- Team collaboration
- Customer service
- Documentation and reporting
- Problem solving
- Effective communication
- Data entry
- Call center experience
- Database management
- Quality assurance monitoring
Certification
- RSA: - Responsible Service of Alchol
Languages
English
Professional
Hindi
Professional
Nepali
Professional
References
References available upon request.
Timeline
Customer Service Officer
Delhi Height and Indian Restaurant
08.2022 - 08.2023
Bachelor of Science - Information Technology And Major in Cybersecurity
Kent Insitute Australia
Similar Profiles
Harmanjot Kaur SihatHarmanjot Kaur Sihat
Coustmer Service at Delhi 6 INDIAN RESTAURANTCoustmer Service at Delhi 6 INDIAN RESTAURANT
JATIN PRASADJATIN PRASAD
Cook at Desi Delhi Indian RestaurantCook at Desi Delhi Indian Restaurant
Bhuwan singh BishtBhuwan singh Bisht
Commis at Cafe Delhi HeightCommis at Cafe Delhi Height
Claris NgClaris Ng
Food Service Worker at Guzman Y GomezFood Service Worker at Guzman Y Gomez
Leeroy Thomas FinauLeeroy Thomas Finau
Stagehand at Seven West MediaStagehand at Seven West Media