Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Mohammad Ansari

Sydney,NSW

Summary

Proactive customer service professional skilled in managing phone inquiries and processing orders. Demonstrated ability to support team members during peak service periods, contributing to efficient operations and high levels of customer satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Officer

Delhi Height and Indian Restaurant
Sydney, NSW
08.2022 - 08.2023
  • Assisted customers with menu selections and special requests.
  • Processed orders and ensured timely delivery to tables.
  • Managed phone inquiries and reservation bookings efficiently.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Maintained cleanliness of dining area and service stations.
  • Supported team members during busy service periods effectively.

Education

Bachelor of Science - Information Technology And Major in Cybersecurity

Kent Insitute Australia
Sydney, NSW

Skills

  • Team collaboration
  • Customer service
  • Documentation and reporting
  • Problem solving
  • Effective communication
  • Data entry
  • Call center experience
  • Database management
  • Quality assurance monitoring

Certification

  • RSA: - Responsible Service of Alchol

Languages

English
Professional
Hindi
Professional
Nepali
Professional

References

References available upon request.

Timeline

Customer Service Officer

Delhi Height and Indian Restaurant
08.2022 - 08.2023

Bachelor of Science - Information Technology And Major in Cybersecurity

Kent Insitute Australia

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Mohammad Ansari