12+ years hospitality experience combined with sales leadership focused on measurable results. Drives market-share growth through strategic territory planning, customer retention, and tailored product/service offers. Strength in partnerships, effective promotions, and consistent achievement of sales KPIs.
Overview
18
18
years of professional experience
Work History
Business Development Manager
PFD Food Services Pty Ltd
06.2026 - Current
Identified target accounts, securing new business across NSW.
Build and maintain strong a strong pipeline of prospective customers aligned with growth plans.
Develop trusted customer relationships and support product selection and market trend guidance.
Supported profitable growth by assessing opportunities and reviewing commercial viability of new projects.
Initiated contracts through tender submissions
Manage smooth onboarding for new accounts while following company processes.
Work with internal sales teams to maximize opportunities and support long-term account success.
Provide interim account management and clear handover to KAM, AM, and representatives.
Shared market intel and contributed to developing sales strategies for business growth.
New product set up and inventory forecast
Account Manager
Bunzl Australia
Sydney CBD
04.2024 - 05.2026
Supported strategic accounts to drive sales growth and customer retention.
Identified new business opportunities and increased revenue from existing customers.
Highlighted key sales achievements and client retention outcomes.
Kept all local accounts under management with no account loss.
Drove ongoing organic growth across assigned accounts.
Managed internal and external stakeholder relationships through clear communication.
Used market intelligence and customer trend insights to forecast sales.
Applied gap selling methods while maintaining healthy pipeline.
Managed inventory and back-order issues while growing SLOB and exclusive brand sales.
Prepared supply agreements, tenders, and quotations.
Achievements:
Met sales and margin targets within allocated territory.
Met sales and margin targets in 2024 and currently run territory above 20% sales target.
Regained major clients including Shangri-La Sydney, Four Seasons Sydney, and Fullerton Hotel Sydney, generating over $600,000 in annual sales.
National Business Development Manager- Internal Sales
Supagas
Ingleburn, NSW
10.2023 - 04.2024
Develop new business opportunities and manage incoming leads to support Supagas growth nationwide.
Build and maintain strong relationships with existing customers across local and national markets.
Drive sales across hospitality, heater, industrial, and LPG sectors.
Work toward company and branch sales targets.
Meet personal KPI requirements.
Manage multiple sales inboxes, respond to local enquiries, and route national enquiries.
Prepare proposals for new and existing customers.
Complete monthly sales and activity reports covering new customers, prospective customers, cold calling, lead activity, competitor activity, and future activity.
Identify new business opportunities through research and daily cold calling while meeting cold calling KPI requirements and standards.