Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohammed Elhenawy

Pallara

Summary

Proven track record in enhancing customer satisfaction and sales at EzyMart, leveraging skills in communication and customer service. Proficient in sales and complex problem-solving, consistently achieving performance goals through strategic planning and effective communication. As a Youth Football Coach at Acacia Ridge Football Club, I fostered teamwork and discipline, significantly improving team performance.

Overview

3
3
years of professional experience

Work History

Sales Assistant

EzyMart
11.2021 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Youth Football Coach

Acacia Ridge Football Club
06.2023 - 08.2023
  • Collaborated with fellow coaches to create comprehensive training programs targeting specific skill sets.
  • Maintained open lines of communication with parents, providing regular updates on their child''s progress and addressing any concerns promptly.
  • Evaluated player progress regularly, adjusting coaching methods as needed to ensure continuous improvement.
  • Established strong team culture and values to promote teamwork, discipline and sportsmanship.

Education

Bachelor of Clinical Exercise Physiology -

Queensland University of Technology
Brisbane, QLD
07.2026

Level 1 Strength And Conditioning Accreditation -

ASCA
QLD
08.2023

Skills

  • Cash Handling
  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Complex Problem-Solving
  • Customer Service
  • Friendly and Helpful
  • Customer Assistance

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Youth Football Coach

Acacia Ridge Football Club
06.2023 - 08.2023

Sales Assistant

EzyMart
11.2021 - Current

Bachelor of Clinical Exercise Physiology -

Queensland University of Technology

Level 1 Strength And Conditioning Accreditation -

ASCA
Mohammed Elhenawy