MOHAMMED HALEEM KHAN
Plumpton
Summary
Dynamic Site Operations Manager with a proven track record at DHL Supply Chain, adept at enhancing productivity through process optimization and KPI tracking. Demonstrated leadership in managing teams and resolving customer issues, leading to a significant boost in satisfaction. Skilled in logistics management and committed to fostering employee engagement.
Overview
9
9
years of professional experience
Work History
Site Operations Manager
DHL Supply Chain
07.2025 - Current
- Led strategic initiatives to enhance operational efficiency and optimize resource allocation.
- Streamlined logistics processes, resulting in improved delivery timelines and reduced costs.
- Mentored team members, fostering professional development and promoting a collaborative work environment.
- Implemented performance tracking systems to monitor key metrics and drive continuous improvement initiatives.
Operations Supervisor
DHL Supply Chain - Harley Davidson
12.2021 - 07.2025
- Managed a staff of 20 employees, including setting goals, assigning tasks, and providing feedback and mentorship
- Developed and tracked key performance indicators to measure operational performance and ensure goals were met
- Increased productivity by analyzing existing workflows and making process improvements
- Resolved customer complaints quickly and effectively, resulting in an increase in customer satisfaction 9C1o reviews throughout
Operations Coordinator
DHL Supply Chain - Canon
09.2018 - 12.2021
- Coordinated and oversaw the daily operations of the department, including staffing and resource allocation
- Enforced internal policies and procedures to ensure compliance with safety regulations and industry standards
- Assisted in tweaking a system for tracking and reporting performance metrics to management, resulting in improved operational efficiency
Inventory Controller
DHL Supply Chain - Harley Davidson
10.2016 - 08.2018
- Collaborated with cross-functional teams to identify and resolve inventory-related issues and ensure timely delivery of goods
- Monitored inventory levels and initiated re-ordering as needed to ensure sufficient stock for customer orders
- Forecasted and planned inventory needs to ensure sufficient stock levels and minimize lost sales due to stock-outs
Education
Supply Chain Solutions - Supply Chain Excellence
Certified Supply Chain Specialist (Internal)
Sydney09.2022
Cert III/IV - Warehousing
Flexible Training Institute
Sydney12.2020
Business Admin & Information Tech
University of the South Pacific
Suva, Fiji12.2012
Skills
- Creativity
- Operational Management Systems (OMS)
- Effective Time Management
- Communication Skills
- Problem Solving
- Adaptability
- Leadership
- Safety oversight
- Cost control
- Quality assurance
- Employee engagement
- Root-cause analysis
- Leadership Skills
- Performance monitoring
- Ability to Work in a Team
- Customer Service
- Time Management
- Computer Skills
- Microsoft Office
- Logistics management
- Staff supervision
- Technology
- Productivity management
- Process optimization
- Teamwork
- Ability to Multitask
- Fast Learner
- Critical thinking and problem solving
- Communication
- Ability to Work Under Pressure
- Lean manufacturing principles
- Customer relationship development
- Customer relationship management
- KPI tracking
- Incident reporting
LANGUAGE
English - Advanced (C1)
Hindi/Urdu - Advanced (C1)
Timeline
Site Operations Manager
DHL Supply Chain
07.2025 - Current
Operations Supervisor
DHL Supply Chain - Harley Davidson
12.2021 - 07.2025
Operations Coordinator
DHL Supply Chain - Canon
09.2018 - 12.2021
Inventory Controller
DHL Supply Chain - Harley Davidson
10.2016 - 08.2018
Cert III/IV - Warehousing
Flexible Training Institute
Business Admin & Information Tech
University of the South Pacific
Supply Chain Solutions - Supply Chain Excellence
Certified Supply Chain Specialist (Internal)