Mohana Bommena
Tarneit,VIC
Summary
ISTQB and scrum Certified Test Manager with more than 10 years of experience in developing and implementing robust test strategies and frameworks tailored to meet the unique requirements of each project and organization. Excellent stakeholder management, fostering collaborative relationships with internal and external partners to ensure alignment of testing objectives with overarching business goals.
A comprehensive skill set and a proven track record of success in leading testing initiatives across diverse industries, including Education, Retail, Insurance, Gaming Superannuation, and Cybersecurity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Test Engineering Manager
Softel Systems
08.2022 - Current
- Developed and maintained test and evaluation strategies for testing for 4 BAU and 1 Greenfield projects.
- Conducted root cause analysis on defects, identifying areas for process improvement and implementing corrective actions to prevent future occurrences.
- Recruited, placed, and oversaw project staff for optimal project results.
- Implemented quality assurance best practices, resulting in reduced defects and improved product reliability.
- Collaborated with stakeholders across departments to define requirements and ensure alignment with project goals, leading to increased customer satisfaction.
- Implemented continuous improvement initiatives that led to reduced cycle times, lower defect rates, and more efficient testing processes organization wide
- Optimized resource allocation to balance workload among team members while maximizing productivity.
- Engaged internal and external customers during planning and test phases to answer questions.
- Tracked test reports and failures determined by root cause data trends.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Built strong relationships with vendors while negotiating contracts, resulting in cost savings and improved quality.
- Established clear measurable goals and objectives for projects, prioritizing tasks for team members.
- Enhanced test automation coverage by developing and implementing comprehensive test plans and strategies.
Test Manager
Department Of Treasury And Finance
10.2020 - 08.2022
- Enhanced test capability by leading and mentoring multi-disciplinary project team(s)
- Developed DR Plan and coordinate Testing PaaS and IaaS Disaster Recovery
- Assist and made changes to more than 30 items that were reported in compliance assessment with Victorian Auditor General’s Office (VAGO)
- Worked closely with Deloitte coordinate End-to-End testing of Segment security.
- Collaborated with Finance Manager in documenting End-to-End Business Processes for Oracle Financial Systems (ERP) to meet Auditors requirements.
- Established and End-to-End Testing capability and test governance in Oracle Financial Systems
- Coordinated Test Management and test governance with external vendors.
- Worked collaboratively with Change and Release manager to develop standard enterprise release calendar including regular patching to SAAS application.
- Coordinated and streamline regular PaaS / SaaS patching with Oracle.
IT Consultant
SSS Global IT Solutions Pty
03.2019 - 09.2020
- Developed Test strategy and coordinated end to end testing (including SIT, UAT and PVT) for
- Digital Transformation (Win 7 to Win10)
- Learning Management System on Moodle platform
- Infrastructure migration to cloud
- Coordinated requirements gathering.
- Coordinated Security testing.
- Managed Cross browser and Accessibility testing.
- Coordinated and managed User Acceptance Testing and Production readiness testing.
- Obtain test level sign off from stakeholders to transition to next phase.
Program Test Manager
Department Of Justice And Community Safety Victoria
08.2018 - 03.2019
- Managed test environments and configurations for accurate representation of end-user requirements.
- Optimized resource allocation for successful project completion, managing cross-functional teams of QA engineers and testers.
- Implemented Test Maturity Model integration (TMMi) Test Strategy for project
- Coordinated and Managed Application discovery from SCCM and APPV extracts and compatibility testing for Win10.
- Managed team of 4 internal testers.
- Coordinated and Managed UAT for 75 agencies across organization
- Coordinated and Managed Defect fixes with IT Service provider (CenITex) for department.
- Managed KANBAN and Visual boards for project
- Produced key test metrics for project team, test governance and Steering committee on regular basis.
Test Manager
Department Of Treasury And Finance
02.2018 - 08.2018
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Implemented robust risk management strategies to proactively address potential challenges during testing phase.
- Championed innovation within test department through research into emerging trends in technology and methodologies.
- Introduced concept of KANBAN / Visual boards for key Digital Transformation Project.
- Coordinated UAT Test Management for Windows10 SOE upgrade from Win7.
- Designed and implemented Defect Management life cycle.
- Coordinated and Managed Application discovery and compatibility testing for Win10.
- Coordinated and Managed Testing for Mobility program (migration of hardware from desktops to Surface Pro across department).
- Managed issues using Service now and escalated accordingly (IT Support, Vendor (External))
- Coordinated device Security / Penetration testing with third-party vendor.
Test Manager
Transport Accident Commission
08.2017 - 12.2017
- Designed Test strategy for project (including Vendor test deliverables and Partner organization test deliverables) for integrating systems into 3 partner(Ambulance Victoria, Victoria Police and TAC) applications.
- Management, and responsible for attaining sign offs from business.
- Managed test environments and 4 testers in end-to-end testing
- Coordinated and manage test environments (Test, UAT and Staging).
- Managed testing Risks, issues and Defect triage's and prioritized defects for quicker resolution
- Induction training for new joiners to Test management tools and processes and maintaining team’s knowledge repository.
- Coordinated testing with multiple external systems and vendors (e.g., Partner Hospitals, Ambulance Victoria, Certus, API etc.) to simulate end to end testing flow to minimize potential issues in production.
- Coordinate and Manage Non-Functional Testing (Performance and Security / Pen. Testing)
- Responsible for project deliverables – plans, estimation, resource map, TSR, defect analysis, logging issues/risks.
- Reporting updates to Program Steering Committee on regular basis
Business Acceptance Test Manager
Guild Insurance
09.2016 - 02.2017
- Owned Business Acceptance Testing (BAT) for 3 concurrent projects
- Promoted Agile methodology and testing best practices.
- Lead and managed test activities in Agile environment for enhancements to guidewire policy centre / Claim centre.
- Managed Test Environments.
- Organized/Facilitated Risk forums within business units to create better understanding of RBT and its mitigations.
- Coordinate and manage Defect triage's and prioritize defect resolution.
- Designed and implemented UAT Testing Best Practices within Business in Agile environment.
Test Manager /Project Scrum Master
Australian Unity
03.2015 - 09.2016
- Updated customers and senior leaders on progress and roadblocks.
- Managed risk assessment process by identifying potential threats early on and developing mitigation strategies accordingly.
- Evangelized Agile as strategic asset of culture and business value and coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Lead team as Scrum Master on project for Salesforce implementation.
- Managed Testing for projects in both Agile (Behaviour Driven Development) and Waterfall methodology.
- Coordinated Data migration testing (Data Integrity testing, Tables, naming conventions, Update/Insert/Delete triggers)
- Coordinated Daily Stand ups, Feature grooming, Scrum, Daily Desk Checks, Show cases, Defect Management and Sprint retrospect.
- Managed team of 2 Automation testers to design automation framework and test repository for salesforce transition project.
- Designed Test Strategy to include regression testing (using automated testing) within sprints to reduce Regression testing time drastically. This also resulted in ready to use Automated test cases as deliverable to stakeholders towards end of Project.
- Chaired Daily Standups, Sprint Planning sessions, Sprint Retrospectives, Show cases with Product owner and business stakeholders.
- Trained project teams to transition from waterfall to Agile and use of JIRA, Visual boards etc.
Test Lead
Crown Melbourne
01.2015 - 03.2015
- Redesigned test strategy and test methodology.
- Introduced and implement crowd testing
- Liaised with multiple vendors and internal stakeholders.
- Performed Risk Analysis
- Created compatible Test Data (spreadsheets) to be uploaded for testing CMS upload
- Developed and implemented defect management process
- Generated various matrices and reports like test coverage, requirements traceability, testing results, defects report for test manager and other stake-holders.
- Managed W3C compliance testing including cross browser, cross mobile platforms, and multiple mobile devices
Test Lead
Orica Mining Services
09.2014 - 12.2014
- Developed test strategy for project.
- Coordinated Integration testing and UAT for Commercial of Shelf product customized to integrate with Orica’s technology platform.
- Coordinated with Vendor and Business to ensure Integration testing activities are carried out from SAP to Boundary systems.
- Effectively Managed testing SAP / BPC report extracts for financial Data.
- Managed defects through to resolution and Compiling test metrics for management.
Test Manager
Australian Leisure And Hospitality Group
07.2014 - 09.2014
- Developed Testing framework, strategy and test methodology to test replacement of more than 12,000 Electronic Gaming Machines across more than 300 sites in australia
- Provided Test estimates and recommend resource requirement.
- Assessed requirements and recommended appropriate testing tool and negotiated with vendor.
- Identified Risks and provided mitigating strategies
- Provided recommendations for implementing automation tools.
Software Testing Lead
McMillan Shakespeare Group
12.2013 - 06.2014
- Established standards and processes for Test Leads
- Designed and standardized Test Strategy, Test Plan and effort estimation as per testing best practices
- Established cross skilled testing teams and MS CRM testing capability
- Managed team of 4 offshore Test Analysts and coordinated testing with BAU team and teams located in Brisbane.
- Identified risks and escalated them appropriately to stakeholders for resolution
- Presented testing status updates and risks to test governance team.
- Managed and coordinated test environments and refreshes
- Managed and took ownership of defect resolution.
Stream Test Manager
AMP
02.2012 - 10.2013
- Managed team of 15 testers (offshore and onshore), 3 performance testers, and multiple external vendors for AMPs major Infrastructure migration project (project. costing approximately $5.00 million)
- Conducted Impact Analysis for 77 applications including 39 Tier 1 and 25 Tier 2 Applications
- Planned and Managed testing for 17 inbound and 21 outbound interfaces
- Engaged 12 third party vendors as part of testing
- Identified testing requirements for Lift and Shift, Physical to Virtual, Virtual to Virtual data migrations
- Coordinated Database testing (Data Types, field lengths, Data Integrity, Tables, Data Integrity testing, Database Schemas, Tables, Stored Procedures, Database Server validations, exception / error handling, Update/Insert/Delete triggers)
- Planned and Managed Systems Integration Testing, Application Performance Testing, Network Performance Testing, Data Integrity Testing, Disaster Recovery Testing, User Acceptance Testing, Production Verification Testing.
- Managed UAT testing for ABS Citrix farm transformation and Single Sign On (Identity, Authentication Strength, Network Sign on, Web Single Sign On)
- Designed test plans and coordinated Load balancing testing
Test Lead
AXA Asia Pacific Holdings
02.2011 - 01.2012
- Introduced and Implemented Hybrid Testing approach (Agile + Waterfall)
- Presented testing strategies to stakeholders and external vendors and negotiated scope, Resource plan, Testing tools to be used
- Introduced testing tools within project and created reusable test suits for project
- Produced test estimates and test schedule for entire program including UAT.
- Produced requirements traceability matrix, ensured quality of test preparation and execution.
- Defined & implemented defect management processes, standards, and reporting templates
- Conducted defect Triage meetings, coordinated defect through to logical closure across application fix and interface teams
- Lead business/user acceptance test team.
Test Lead
Myer Melbourne
07.2010 - 01.2011
- Lead team of 5 Test Analysts for one of Myer's Critical POS and PDT devices and upgrading backend infrastructure for all stores across Australia.
- Organized site visits, trainings and application walk-throughs for Test team.
- Managed Test execution and update defects in Defect tracking tool (Mantis)
- Organized and managed Defect Triage meetings with Business representatives, Development lead, Test Manager and Project Manager.
- Acted as single point of contact between Development and Testing team
- Managed testing with external vendors (IBM and Fujitsu) before EFTPOS devices were tested on site.
Test Analyst
Coles Group
06.2007 - 07.2010
- Reviewed test requirement documents.
- Provided estimates and effort for Manual Testing.
- Developed Automation Test Suite for Regression testing
- Performed End-to-End testing of application
- Created compatible Test Data (spreadsheets) to be uploaded into SAP (Invoice and accrual Processes) and validation of data using visual checks, manual calculations, and comparison to results of SQL Queries within system.
- Performed regression, integration (SIT), UAT tests.
- Generated various matrices and reports as like test case coverage, requirements traceability, testing results, defect reports for test manager and other stakeholders.
- Performed Proof of concept testing
- Conducted Web testing (cross browser testing) and testing websites for W3C compliance for Customer facing websites
Education
Master of Information Systems - Information Systems Management
Central Queensland University
Melbourne, VICSkills
- Quality Uplift Frameworks
- Test Management
- Stakeholder Management
- Vendor Management
- Test Governance
- Defect Management
- Risk Management
- Agile Methodologies
- Security Testing
- Automation tools
- Team Collaboration
Certification
- Certified Scrum Master
- Certified Prince 2 Foundations
- Certified ISTQB Foundations
- AWS Cloud / AWS Business Professional
Timeline
Test Engineering Manager
Softel Systems
08.2022 - Current
Test Manager
Department Of Treasury And Finance
10.2020 - 08.2022
IT Consultant
SSS Global IT Solutions Pty
03.2019 - 09.2020
Program Test Manager
Department Of Justice And Community Safety Victoria
08.2018 - 03.2019
Test Manager
Department Of Treasury And Finance
02.2018 - 08.2018
Test Manager
Transport Accident Commission
08.2017 - 12.2017
Business Acceptance Test Manager
Guild Insurance
09.2016 - 02.2017
Test Manager /Project Scrum Master
Australian Unity
03.2015 - 09.2016
Test Lead
Crown Melbourne
01.2015 - 03.2015
Test Lead
Orica Mining Services
09.2014 - 12.2014
Test Manager
Australian Leisure And Hospitality Group
07.2014 - 09.2014
Software Testing Lead
McMillan Shakespeare Group
12.2013 - 06.2014
Stream Test Manager
AMP
02.2012 - 10.2013
Test Lead
AXA Asia Pacific Holdings
02.2011 - 01.2012
Test Lead
Myer Melbourne
07.2010 - 01.2011
Test Analyst
Coles Group
06.2007 - 07.2010
Master of Information Systems - Information Systems Management
Central Queensland University
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