Summary
Overview
Work History
Education
Skills
Certification
Timeline
Mohan Eluri

Mohan Eluri

Sydney,Australia

Summary

Solutions-oriented Business Analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid SQl query writing skills paired with thefamiliarity of visualization tools and techniques. Successful provider of financial services with 15+ years of comprehensive experience.

Overview

17
17
years of professional experience

Work History

Senior Business Solution Consultant

Coforge
Sydney
10.2023 - 08.2023
  • Worked with stakeholders throughout the organization to identify opportunities to drive digital solutions using PEGA BPM and POWER BI
  • Elicited business requirements from various stakeholders (internal/external) by brainstorming session, interviews and observation of current system, workflow storyboards, use cases, scenarios, and other methods
  • Coordinated and conducted detailed functional analysis of complex requirements for data migration from legacy system to PEGA and DWH
  • Elicited reporting requirements ( internal and external) for NSW Planning and delivered using POWER BI and PEGA internal reporting
  • Translated conceptual requirements into functional requirements in a clear manner that is comprehensible to developers/project team
  • Conducted peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted using product backlog review sessions and ensured healthy product backlog
  • Created As-IS and To-Be process models using Lucid chart app
  • Coordinated, Interface and communicated with the Application Development and Product Management teams to maintain functional knowledge to permit test plan design and functional testing of bug fixes and development of regression scripts
  • Maintained, improved, and plan the evolution of test plans within project area Coordinate, execute, analyse, and report problems for functional tests
  • Single point of contact for producing high profile specifications, writing test plans, conducting testing, recording results, and managing customer sign off
  • Reviewed change requests and change proposals and feasibility studies for monthly releases
  • Carried out functional product reviews with the Development team and Product Management other projects
  • Coordinated testing and test product to ensure compliance of delivered functionality and functional integrity and perform, UAT testing and functional sign-off (FVT acceptance)
  • Provided functional support for Customers and stakeholders and provided possible workarounds, enhancements on major functional areas
  • Negotiated scope/dates with stakeholders, including customers
  • Part of Coforge CoE for BA community and shared best practices for successful delivery of requirements
  • Lead the BAU Support team for 6 weeks
  • Had experience in creating SOW, RFP, and Vendor management
  • Tools: PEGA BPM, API Management, DevOps, POWER BI, JIRA, Confluence, SharePoint, MS SQL and MS Visio

Business and Integration Arch Manager

Accenture
Sydney
03.2021 - 10.2022
  • Lead the execution of the projects, ensuring that teams complete projects in a timely and efficient manner (delivery focus)
  • Managed projects from start to finish, including defining business needs, monitoring and reporting on project progress and performance to mitigate important project risks and ensuring project milestones and objectives are met
  • Facilitated large-scale workshops during the inception/discovery phase to understand business goals and epic/story level details
  • Managed BA activities such as gap analysis, impact analysis, estimation, documenting “as is” and “to be”, production handovers as well as supporting SIT, UAT and PVT
  • Responsible for the Release Management lifecycle that involved the stages such as scheduling the release, coordinating between teams, and deployment of release
  • Conducted agile ceremonies as part of role
  • Contributed to the PI planning activities, sizing tasks, highlight dependencies, risks
  • Status reporting and governance of projects to leadership team
  • Coordinated the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates
  • Identified and maintained the risk registry to track the release and manage them, such that the scope scheduled, and ensured quality of the release is not affected
  • Maintain documentation related to procedures on build and release
  • Successfully migrated legacy .net application to Azure cloud, upgraded SQL 2003 to SQL server 2017 and migrated 1 TB of on prem data to Azure cloud
  • Successfully migrated 35 legacy workloads from on-prem to Azure cloud
  • Well versed with cloud migration guardrails and techniques ( ORR/CAST)
  • Implemented PEGA DX API, a react based front end UI solution for Merchant services
  • Onboarded assets to Splunk, AppDynamics and CMS for infrastructure/log monitoring
  • Tools: PEGA BPM, Micro-services, REACT JS, DevOps, JIRA, Confluence, SharePoint, Rally, qCentre, MS SQL and MS Visio

Senior Business Analyst

Bank of America
Hyderabad
05.2009 - 10.2020
  • Understand the business needs and elicit project relevant requirements and business rules using various techniques
  • Organize and document requirements in accordance with industry standards (Business Requirements Document, Use Case, Product Backlog, User Story, and Requirements Traceability matrix)
  • Performed business process modeling ( PEGA ) using and process re-engineering
  • Participate in peer review sessions and provide feedback to the team
  • Organize requirements for reuse in other initiatives
  • Communicate effectively with IT and business teams
  • Created appropriate WBS(EPIC/Stories/Tasks) and ensure all have appropriate details ( DOR/Acceptance Criteria/DOD) for the next course of action and manage the product backlog
  • Participate in daily scrums, sprint planning meetings, sprint reviews, and retrospectives
  • Work as a liaison between the stakeholders/clients and the scrum team
  • Work closely with the testing team and review test plans & cases prior to testing and co-ordinate for the UAT sign-off with business users
  • Manage the review and approval of change with the change control team and business users sign off
  • Worked on legacy modernization projects (Mainframe to Java)
  • Worked on Full implementation of PEGA projects using the PEGA Platform and PEGA Smart Investigate framework
  • Good exposure to CARDS and Global Payments Portfolios
  • Vendor Management – OpenText extreme, TSYS and Thunderhead
  • Worked closely with regulatory requirements underpayments- SEPA ISO20022, The Clearing House, Ripple, SWIFT
  • Lead the divestiture programs – BOFA with TDBank(Canada)) and Lloyd Bank(UK)
  • Lead the organization initiatives TechOps, BA Excellence, BPM Shared Services and CSR
  • Achievements:
  • Enabled PEGA Virtual AI at the Global Payments Contact Center and thus saved 12 FTE and reduced the case processing time by auto-routing cases to the appropriate operators
  • Optimized the CARDS fulfillment infrastructure by hosting application in a cloud-based environment, saved $.53 M/ year to organization, received a global Platinum award
  • Tools: PEGA BPM, Tableau, JAVA, Micro-services, DevOps, IBM Mainframes, Gliffy, JIRA, Confluence, SharePoint, CA Agile Central, HP ALM, ARIS, DB2, Oracle SQL and MS Visio

Senior Software Engineer

Tesco HSC India PVT LTD
Bengaluru, India
09.2008 - 05.2009
  • Created Technical Design Documents and UI components using TELON tool
  • Supported TESCO Continuous Replenishment Application support
  • Involved in development and enhancements of COBOL programs
  • Unit testing and Integration Testing and publish the results
  • Post-implementation support to the users
  • Providing the status of the project to the management and completing assignments on time.

Software Engineer

BirlaSoft
Bengaluru, India
12.2006 - 09.2008
  • Supported GE Capital's Distributed Finance application to ensure application approvals, billing and payments run smoothly
  • Created Technical Design Documents, new front end screens using the TELON tool
  • Involved in development and enhancements of COBOL programs
  • Unit testing and Integration Testing and publish the results
  • Post-implementation support to the users
  • Providing the status of the project to the management and completing assignments on time.

Education

B.Tech - Information Technology

Acharya Nagarjuna University, India
04.2005

Skills

  • Requirement Engineering
  • Continuous Improvement
  • Operations Analysis
  • Quality Assurance
  • PEGA ( PEGA Platform, Smart Investigate and 1:1 Engagement)
  • Performance Tracking
  • Disaster Recovery Planning
  • Cost Analysis
  • Project Leadership
  • Change Management
  • Processes and Procedures
  • Client Relationships
  • Process Improvement
  • ETL
  • Cloud Transformations
  • IBM Mainframes
  • API Integrations and Microservices
  • ETL Technologies
  • POWER BI
  • Cloud Migrations
  • Process Optimization
  • Reporting Capabilities
  • Cloud Computing
  • Content Management System
  • Problem-Solving
  • Data Warehousing
  • Strategic Planning
  • Reports and Documentation
  • Forecasting and Reporting
  • Customer Relationship Management
  • Project Management

Certification

  • Certified Business Analysis Professional(CBAP)l, IIBA -2020
  • PEGA Certified Business Architect 8.5
  • SAFe Certified Scrum Master
  • SAFe Product Owner/Product Manager
  • SAFe Program Consultant
  • Enterprise Design Practitioner, IBM
  • DevOps Foundation certificate from DevOps Institute
  • Azure Fundamental (AZ-999)
  • AWS Certified Cloud Professional

Timeline

Senior Business Solution Consultant - Coforge
10.2023 - 08.2023
Business and Integration Arch Manager - Accenture
03.2021 - 10.2022
Senior Business Analyst - Bank of America
05.2009 - 10.2020
Senior Software Engineer - Tesco HSC India PVT LTD
09.2008 - 05.2009
Software Engineer - BirlaSoft
12.2006 - 09.2008
Acharya Nagarjuna University - B.Tech, Information Technology

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Mohan Eluri