Summary
Overview
Work History
Education
Skills
HOBBIES
LANGUAGES
Timeline
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Mohid Rehman

Canberra,Australia

Summary

Enthusiastic and detail-oriented IT professional with experience as an End User Computing (EUC) Engineer. Committed to delivering reliable technical support and positive end-user experiences with a proactive and helpful approach. Strong communicator, quick learner, and problem solver who thrives in dynamic, team-oriented

Overview

5
5
years of professional experience

Work History

DESKTOP ENGINEER

Act Logistics
Canberra
03.2025 - Current
  • Working part-time (1 day per week) to handle installations, imaging, diagnostics, data transfers, hardware repairs, and equipment deployment.

TEAM MEMBER

Bunnings
Canberra
10.2023 - 04.2025
  • Manage Click and Collect orders, assist customers, and support checkout during busy periods.

SOFTWARE PROJECT MANAGER

SprintX
07.2022 - 10.2022
  • Assisted in planning software projects, coordinating with teams, and supporting documentation and task management using Slack and Jira.

CSR TEAM LEAD

Holistic Group of Companies
06.2020 - 02.2021
  • Supervised customer service reps, ensuring quality support, meeting targets, and handling escalated issues.

Education

CERTIFICATE IV - Cybersecurity

Canberra Institute of Technology
Canberra
01.2025

BACHELOR'S DEGREE - Software Engineering

University of Lahore
Lahore
01.2022

YEAR 12 - Computer Science

Punjab Group of colleges
Lahore
01.2018

Skills

  • Imaging
  • Data management
  • Communication
  • Adaptable
  • Troubleshooting
  • Teamwork & Collaboration
  • Problem Solving
  • Virtual Desktop Infrastructure
  • Software Development
  • End User Support
  • Microsoft 365
  • Point of sale (POS) Systems

HOBBIES

Cinematography, Photography, Exploring New Gadgets

LANGUAGES

English
Urdu
Punjabi

Timeline

DESKTOP ENGINEER

Act Logistics
03.2025 - Current

TEAM MEMBER

Bunnings
10.2023 - 04.2025

SOFTWARE PROJECT MANAGER

SprintX
07.2022 - 10.2022

CSR TEAM LEAD

Holistic Group of Companies
06.2020 - 02.2021

CERTIFICATE IV - Cybersecurity

Canberra Institute of Technology

BACHELOR'S DEGREE - Software Engineering

University of Lahore

YEAR 12 - Computer Science

Punjab Group of colleges
Mohid Rehman