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Associate Principal Engineer

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To work in a challenging and dynamic environment where can utilize and demonstrate skills as an experienced IT System Support analyst. With a focus on areas where I can showcase skills in problem-solving and system support analytics. I aspire to learn as much as can while being able to derive results and measurable outcomes.

Seasoned IT professional with a proven track record at IBM, adept in technical support and project management. Excels in delivering VIP support and user training, enhancing system performance and user satisfaction. Demonstrates exceptional problem-solving abilities and communication skills, ensuring seamless IT operations and a secure, efficient workplace environment. Skilled Desktop Support Engineer with experience in providing comprehensive technical support for end-users. Strengths lie in troubleshooting hardware, software, and networking issues, as well as training users on new technologies. Known for improving system performance, enhancing productivity via system optimization and fostering positive user experiences.

Dynamic and results-driven IT professional with a solid background in Information Technology and Project Management. Recognized for a proactive approach in leveraging technical proficiency with hardware and software configurations, data analysis, and advanced problem-solving skills. Proficient in utilizing tools such as Service Now, Lansweeper, and Microsoft 365 products. Known for streamlining IT operations and leading technical projects with a keen focus on upholding technological standards and security practices. With a track record in multitasking and exceptional time management, I am well-equipped to contribute to and excel in fast-paced environments.

Knowledgeable Security Analyst skilled in many areas of IT. Experienced in end user and network issues. CompTia A+, N+ and Security+ certified. Knowledge of frameworks such as Mittre Att&ck and Pyramid of pain.

Mohid Rehman

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DESKTOP ENGINEER

TEAM MEMBER

SOFTWARE PROJECT MANAGER

CSR TEAM LEAD

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CERTIFICATE IV - Cybersecurity

BACHELOR'S DEGREE - Software Engineering

YEAR 12 - Computer Science

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DESKTOP ENGINEER

TEAM MEMBER

SOFTWARE PROJECT MANAGER

CSR TEAM LEAD

CERTIFICATE IV - Cybersecurity

BACHELOR'S DEGREE - Software Engineering

YEAR 12 - Computer Science

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