Mohit
Parramatta,NSW
Summary
Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
The Grounds Of Alexandria
03.2023 - Current
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
- Increased revenue with targeted upselling of high-margin menu items during peak dining hours.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
- Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
Food and Beverage Attendant
Doltone House - Jones Bay Wharf
03.2022 - 12.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Food and Beverage Attendant
Rydges Hotel
04.2022 - 07.2022
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Supported management in implementing new policies or procedures as needed for continuous improvement efforts within the establishment.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
Education
Advanced Diploma - CIVIL CONSTRUCTION
TAFE NSW
Ultimo, NSW12.2024
Skills
- Scheduling Staff
- Sanitation Standards
- Fine-Dining Expertise
- Food Presentation
- Waste Reduction
- Event planning
- Cash handling
- Team leadership
- Bar management
- Quality Assurance
Certification
Responsible service of alcohol (RSA) 2022
Responsible conduct of gambling (RCG) 2023
Additional Information
REFERENCE:
~ Mohit Dhawan
Operation Manager Doltone House
Email: mohit.dhawan@doltonehouse.com.au
~ Fozan Shaikh
Manager The Grounds
Phone no: 0404974399
~ Neeraj Gohil
Supervisor The Grounds
Phone no: 0403363705
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Food and Beverage Supervisor
The Grounds Of Alexandria
03.2023 - Current
Food and Beverage Attendant
Rydges Hotel
04.2022 - 07.2022
Food and Beverage Attendant
Doltone House - Jones Bay Wharf
03.2022 - 12.2022
Advanced Diploma - CIVIL CONSTRUCTION
TAFE NSW
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