Molly Attridge
Coomera,QLD
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
G4/ Supervisor
Bunnings Warehouse
Pimpama, QLD
11.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Performed annual evaluations and reviews for large staff of employees.
- Monitored workshop work flow for over 30 employees.
- Tracked and prepared quarterly reports of sales goals to management.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year.
- Directed staff and managed annual capital budget.
- Streamlined operations of multiple lines of business within organization.
Team Member/ Inventory Expert
BUNNINGS WAREHOUSE
Pimpama, QLD
10.2020 - 11.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Coordinated with the store's leadership team to maintain workplace health and safety procedures and practices.
- Successfully assisted customers with their enquiries both over the phone and face to face.
- Trained new team members by relaying information on company procedures and safety requirements.
- Sought out ways to go above and beyond job requirements.
- Continuously checked products for quality assurance according to strict guidelines.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
- Customer service and interaction as well as working with customer complaints
- Managed the confidentiality of customer details on a day to day basis with efficiency.
- Maintained productive, efficient approach to all tasks.
- Maintained a high level of organisation in all elements of the position.
- Confidently oversaw the procedures, reporting and records of the Goods inwards department.
TEACHERS AIDE
TAMBOURINE MOUNTAIN STATE HIGHSCHOOL, Tambourine Mountain
Tamborine Mountain, QLD
05.2020 - 10.2020
- State High School and my duties included:
- Assisting teachers in the classroom
- Assisting students with special needs with their reading, maths, and scribing for exams
- Administration duties such as signing kids in for school etc.
- Assisted teachers with supervision and care of group of 30+ children.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Department Team Leader
SMART SOLUTIONS GROUP
Broadbeach, QLD
04.2019 - 04.2020
- Led and managed operational and strategic planning, fiscal management and administrative oversight of facilities, equipment and personnel.
- Educated and assisted faculty, staff and students in navigating applicable regulations, policies and procedures.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Set and managed a set of KPIs relative to company needs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees
- Monitored participant workflow and behaviors throughout training process.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal financial advisers
- Assisted the financial advisor in keeping the client's financial plans optimized for current market trends and economic conditions.
Team Member
BUNNINGS WAREHOUSE
Lismore, NSW
01.2014 - 01.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
12 graduate -
St John’s College, Woodlawn
Lismore, NSW11.2016
Skills
- Priority Management
- Project Management
- Team Assignments
- Inventory Oversight
- Business Process
- Strategic Planning
- Key Performance Indicators (KPIs)
- Supervising Employees
- Performance Motivation
- Mentoring
Certification
- Working with Childrens Check (Blue Card) - Current
Timeline
G4/ Supervisor
Bunnings Warehouse
11.2022 - Current
Team Member/ Inventory Expert
BUNNINGS WAREHOUSE
10.2020 - 11.2022
TEACHERS AIDE
TAMBOURINE MOUNTAIN STATE HIGHSCHOOL, Tambourine Mountain
05.2020 - 10.2020
Department Team Leader
SMART SOLUTIONS GROUP
04.2019 - 04.2020
Team Member
BUNNINGS WAREHOUSE
01.2014 - 01.2019
12 graduate -
St John’s College, Woodlawn