Molly Bradfield
Glebe,NSW
Summary
Looking for casual work to broaden experience in the workforce. Working collaboratively with teams along with strive to take on the business’s key goals is a strength of mine. I have a very positive personality and attitude with the ability to get along with anyone I meet and bring together a team of enthusiastic co-workers. I am looking to build myself in hospitality background and customer service based work.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Wine Selectors
04.2024 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Ongoing wine training and knowledge.
Store Manager
Wingboy
04.2023 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Predominantly working in the bar with experience of managing RSA requirements to meet liquor license expectations.
Store Supervisor
Milkrun
07.2022 - 04.2023
- Supervised daily operations by directing customer service, inventory and sales operations.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Store Manager
Melonhead Coogee
06.2021 - 07.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Shop Assistant
Watsons Bay Café
01.2021 - 06.2021
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Experience in barista skills
Store Manager
Gelatissimo Watsons Bay
11.2020 - 06.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervisor in Training
Betty's Burgers and Concrete Co.
03.2020 - 11.2020
- Achieved operational excellence through consistent monitoring and evaluation of team performance.
- Established clear expectations for team members, leading to increased accountability and better overall performance.
- Resolved conflicts between team members diplomatically, promoting a harmonious workplace atmosphere.
- Developed employee skills through targeted training sessions, resulting in improved job performance.
Shop Manager
Gourmet Pizza Rutherford
01.2018 - 12.2019
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Education
Bachelor of Social Work -
Western Sydney University
Bachelor of Social Work -
University of Sydney
RSA (Liquor License)
First Aid Course
St Josephs College Lochinvar
01.2019
Skills
- Time Management
- Employee Training
- Leadership skills
- Visual Merchandising
- Opening and closing procedures
- Working productively in teams
- Business Development Skills
- Working Extended Hours
- Cash Handling
- Stock management
- Sales expertise
- Complex Problem-Solving
- Rostering
- Overseeing FOH and BOH operations
- Managing GP and COGS
- Overseeing all invoices and credits
Personal Information
Date of Birth: 02/28/2002
References
- Johnny Kanaan, 0416 125 055, Owner of Melonhead Coogee
- Abraham Darby, 0452 368 836, Manager of Wingboy Newtown
Timeline
Sales Assistant
Wine Selectors
04.2024 - Current
Store Manager
Wingboy
04.2023 - 03.2024
Store Supervisor
Milkrun
07.2022 - 04.2023
Store Manager
Melonhead Coogee
06.2021 - 07.2022
Shop Assistant
Watsons Bay Café
01.2021 - 06.2021
Store Manager
Gelatissimo Watsons Bay
11.2020 - 06.2021
Supervisor in Training
Betty's Burgers and Concrete Co.
03.2020 - 11.2020
Shop Manager
Gourmet Pizza Rutherford
01.2018 - 12.2019
Bachelor of Social Work -
Western Sydney University
Bachelor of Social Work -
University of Sydney
RSA (Liquor License)
First Aid Course
St Josephs College Lochinvar
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