A motivated and driven young woman, with a strong background in leadership, organisation and team collaboration.
My six year career experience at Funky Monkey Bars, has included the opportunity for me to undertake different roles in a number of departments within the company, which has instilled a strong foundation in many areas of my professional career. Some of which include; management, warehousing, freight & logistics and customer service. The skills I have gained over my time in my professional career make me a valuable addition to any team focused on quality service and operational success.
A committed and dedicated professional with a hands-on approach to challenges and a strong passion for learning. Known for resilience, adaptability, and a drive to continuously improve, I thrive in dynamic environments and enjoy taking on new opportunities to grow and contribute effectively.
Provided expert product advice to customers, enhancing their shopping experience.
In-depth knowledge of the product type, including materials, sizing, etc.
Inventory management, including keeping track of stock levels and informing my superiors regarding reordering.
Cash handling and POS operations, including processing payments and managing cash flow.
Ensuring the storefront is always clean, presentable, and organized for customer satisfaction.
Working collaboratively with other staff members to ensure smooth operations.
Collaborated and communicated with my team to ensure we meet daily targets.
Hands-on experience with production and assembly line operations, including quality checks, assembly tasks, and safety and compliance.
Ensuring that my team and I follow OHS regulations, safe work practices, and adhere to company policies while working with machinery.
Identifying and problem-solving any and all issues and inefficiencies.
Upheld stringent quality standards, minimising errors and defects.
Streamlined freight operations, ensuring timely delivery and customer satisfaction*Leased with freight providers, and monitored shipment schedules to meet delivery timelines.
Resolved logistical issues to maintain smooth freight and logistic operations for our customers.
Maintained high-quality customer relationships and services, addressing inquiries and providing support for a positive customer experience.
Maintained strong relationships with our freight and logistics providers.
Coordinated with our in-house team to ensure all freight and logistics operations were completed in a timely and efficient manner.
Designed engaging sensory sessions that supported client well-being and satisfaction.
Collaborated and supported my team to ensure the well-being of all our customers and clients.
Start and end of day procedures, including setup and pack-out of the room.
Customer service, including tailoring the experience to each individual and their family,
General operations, including adhering to all policies and procedures.
Led a team in efficient warehouse operations, enhancing storage and distribution processes.
Managed inventory levels, and coordinated packing processes to meet production targets.
Implemented protocols to maintain a well-organised and safe warehouse environment.
Led and motivated the warehouse team to maintain high-quality standards.
Implemented lean packing principles to ensure my team met production targets and KPIs.
Performed quality control checks on packed items to ensure compliance with company standards.
Collaborated with customer service and sales teams to resolve issues related to order fulfilment or damaged goods.
Monitored warehouse operations to ensure accuracy and efficiency.
Developed and implemented safety policies and procedures for the warehouse team.
Coordinated with other departments to ensure smooth flow of materials.
Created strategies for improving operational efficiencies in the warehouse.
Inventory Management
Customer Service Excellence
Safety Compliance
Team Leadership
Problem-solving
Date 2023
Qualification Awarded HLTAID010 Provide Basic Emergency Life Support
Institution St John Ambulance (WA) LT (0392)
Date 2023
Qualification Awarded HLTAID009 Provide Cardiopulmonary Resuscitation
Institution St John Ambulance (WA) LTD (0392)
Date 2023
Qualification Awarded HLTAID011 Provide First Aid
Institution St John Ambulance (WA) LTD (3092)
Date 2018
Qualification Awarded SITHFAB002 Provide Responsible Service of Alcohol
Institution RSA Press PTY LTD (40592)
Expiry Date 17/07/2029
License/Registration Type C-A Class Drivers License
Expiry Date 31/01/2026
License/Registration Type Working with Children’s Check
Expiry Date 03/05/2026
License/Registration Type License to Operate a Forklift Truck
Colin Burdle
Funky Monkey Bars
Email: colin@funkymonkeybars.com
Mobile: 0451 661 676
Jon Williams
Funky Monkey Bars
Email: jon@funkymonkeybars.com
Mobile: 0466 798 397
Liam Thompson
SEDA Group
Email: LiamT@sedagroup.com.au
Mobile: 0447 149 508