Kokila Bhashyam
Melbourne
Summary
Dedicated and detail-oriented professional with experience across retail, warehousing, and customer service environments. Proven ability to manage inventory, deliver high-quality customer experiences, and work effectively in fast-paced team settings. Recognised for reliability, strong communication skills, and commitment to operational excellence.
Overview
2
2
years of post-secondary education
Work History
Store Person
Woolworths
Melbourne
03.2026 - Current
- Manage daily stock replenishment ensuring shelves are fully stocked and visually presentable
- Monitor inventory levels and assist in stock rotation to minimise wastage
- Operate within workplace health and safety standards in a high-volume retail environment
- Support team operations to meet daily store targets and customer satisfaction goals
Customer Service Associate
Sweet Magic
- 03.2026
- Delivered exceptional customer service in a fast-paced food retail environment
- Processed transactions accurately using POS systems and handled cash management
- Maintained cleanliness, hygiene, and presentation standards in compliance with regulations
- Built strong customer relationships contributing to repeat business
Call Centre Representative
Srimathi Fooda
- Handled inbound and outbound customer calls professionally and efficiently
- Resolved customer enquiries, complaints, and order issues with a solutions-focused approach
- Maintained accurate customer records and ensured timely follow-ups
- Collaborated with internal teams to improve service delivery
Education
MBA - Human Resources Management And Marketing
Jntu Hyderabad
Hyderabad , Telangana 11.2022 - 12.2024
Skills
- Customer Service Excellence
- Inventory & Stock Management
- Communication & Interpersonal Skills
- Team Collaboration
- Time Management & Multitasking
- Attention to Detail
Reference
Woolworths
Antone – +61 410 349 266
Sweet Magic
Hemanth Boddu – +61 450 561 550
Srimathi Foods
Meghana – +91 97046 39519
Timeline
Store Person
Woolworths
03.2026 - Current
MBA - Human Resources Management And Marketing
Jntu Hyderabad
11.2022 - 12.2024
Customer Service Associate
Sweet Magic
- 03.2026
Call Centre Representative
Srimathi Fooda