Molly Frost

• Took orders for food and drinks and delivered them to guests.
• Demonstrated knowledge of wine selection, food menu and coffees.
• Processed payments accurately using cash registers or POS systems.
• Provided excellent customer service by addressing any complaints or concerns promptly.
• Served alcoholic beverages responsibly in accordance with state laws.
• Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

• Adhered to all recipes, portion sizes, cooking methods and presentation specifications as set forth by the restaurant.
• Monitored inventory levels of ingredients and placed orders for replenishment when necessary.
• Prepared smoothies according to customer orders, using fresh fruits and vegetables.
• Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.

Worked in a residential care home working with 7 men with ASD and other complex challenges.

• Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
• Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
• Provided emotional and practical support to vulnerable adults.
• Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
• Assisted clients with daily living activities such as bathing, dressing, and grooming.
• Administered medication according to company guidelines whilst monitoring its effectiveness.

I worked within this childcare facility as an apprentice while completing my certificate. Supported children aged 0-5.

• Provided safe and nurturing environment for children of all ages.
• Observed and monitored the safety of all children in care.
• Supported the development of individual plans based on the interests and abilities of each child. Supported their fine motor skills, speech, language and social skills.
• Developed positive relationships with parents and guardians to ensure their child's needs were met.
• Assisted in planning, organizing and implementing age appropriate activities to encourage learning.