Molly Giles
Adelaide
Summary
I am a hardworking and reliable person looking for employment with an organisation that can provide me with career opportunities and where my practical skills and enthusiasm can be used. I am cooperative and work well in a team, being able to establish good working relationships with fellow team members. I am strongly committed to workplace safety and am aware of my responsibilities to work in a safe manner and report any hazards to management as part of risk minimisation. I believe my positive attitude and dedication will be an asset to your organisation.
Overview
10
10
years of professional experience
Work History
Cabin Crew Member
Jetstar Airways
Adelaide, SA
09.2024 - Current
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Housekeeper
Top of the Mountain Accommodation
11.2023 - 03.2024
- Company Overview: Canadian Working Holiday
- Gathered adequate supplies prior to shift start for smooth workflow
- Cleaned target number of homes weekly to desired standard
- Moved furniture to carry out deep cleans
- Completed cleaning duties on time and according to schedule
- Removed soiled sheets and towels to replace with fresh linens
- Replenished toiletries, towels, and bedding for guests during their stay
- Reported any maintenance issues or damages to management immediately
- Managed time effectively to complete assigned tasks within allotted schedules
- Canadian Working Holiday
Front of House Supervisor
Breeze Aldinga Cafe
05.2023 - 11.2023
- Kept restaurant operating properly by enforcing healthy code standards and staying on top of daily checklists
- Delivered consistently positive experiences to guests by directly handling escalated issues and training staff to serve customers' needs
- Trained all new staff and mentored existing employees to close knowledge and skill gaps
- Collaborated with kitchen staff to ensure timely delivery of food orders
- Maintained clean, welcoming environment for guests at all times
Administration Assistant
AnglicareSA
12.2020 - 11.2022
- Processing donations accurately and efficiently
- Managing donor database and ensuring an exceptional donor experience
- Providing administrative support to the Executive General Manager and the broader Customer, Brand and Communications portfolio
- Supporting the Marketing Business Partners with collateral and marketing activities
- Supporting the digital strategic lead with tasks and knowledge of WordPress
- Assistance with social media content and marketing
- Working and collaborating on events such as 'Reconciliation in the West' and 'AnglicareSA Cathedral Banquet'
Barista
Funk Coffee and Food
01.2019 - 12.2020
Staff Member
Subway Southgate
01.2015 - 01.2019
Education
Certification - Business
Australian College of Commerce and Management
11.2021
Skills
- MYOB
- Xero
- Microsoft Office software
- Data Entry
- Customer Service
- Office Administration
- Invoice Processing
Additional Information
RSA and RP badge
Soft Skills And Attributes
- Robust time management and organizational skills, with sound ability to prioritise tasks to meet business objectives.
- Strong communication and interpersonal skills.
- Able to work collaboratively within groups or autonomously.
- Ability to think outside the square and problem solve.
- Self-motivated and focused individual who enjoys new challenges.
- Focused on providing quality customer service at all times.
Timeline
Cabin Crew Member
Jetstar Airways
09.2024 - Current
Housekeeper
Top of the Mountain Accommodation
11.2023 - 03.2024
Front of House Supervisor
Breeze Aldinga Cafe
05.2023 - 11.2023
Administration Assistant
AnglicareSA
12.2020 - 11.2022
Barista
Funk Coffee and Food
01.2019 - 12.2020
Staff Member
Subway Southgate
01.2015 - 01.2019
Certification - Business
Australian College of Commerce and Management