MOLLY KENNY
Warabrook,NSW
Summary
Highly organised and dependable individual with nearly 5 years of experience in both customer service and care roles. With my effective time management, strong work ethic, and genuine passion for helping others, I excel at managing multiple priorities with a positive and proactive approach. I am hoping to find a team-oriented role where I can use my interpersonal skills to achieve goals both individually and collectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
OSHC Educator
Mini Miracles OOSH Services
05.2024 - Current
- Collaborated with colleagues to enhance curriculum, improving learning experiences.
- Established supportive relationships with parents through regular communication.
- Implemented effective classroom management techniques to create a positive and inclusive learning environment.
- Provided nutritious snacks and promoted healthy eating habits.
Nanny
Self Employed
02.2022 - 04.2024
- Worked with children between the ages of 3 months and 14 years old, creating environments to foster social and emotional development.
- Prepared healthy, age-appropriate meals and snacks.
- Safely transported children to school, activities, and appointments.
- Engaged individually with children to build positive relationships.
- Established lasting professional connections with families through open communication and positive feedback.
- Assisted with light housekeeping duties as needed.
Professional Nanny
Department Of Communities And Justice
08.2023 - 12.2023
- Worked with parents and caregivers to implement discipline programs promoting positive behaviour.
- Organised activities to enhance children's physical, emotional, and social well-being.
- Safely transported children to and from school and extracurricular activities.
- Built individual relationships with children to foster positive connections.
- Established strong relationships with children and families, fostering trust and effective communication to meet children's needs.
Customer Service Representative
BP Petrol Station/ Friendly Grocer
10.2019 - 02.2022
- Managed cash drawers across multiple checkouts, ensuring sufficient funds at all times.
- Upheld company standards by regularly sanitising floors, facilities, and equipment.
- Prepared food and beverages to company specifications for quality and quantity.
- Maintained product displays to enhance customer appeal.
- Restocked products daily to ensure freshness and visibility.
- Prepared a diverse range of hot and cold beverages.
- Operated espresso machines, blenders, and other equipment effectively.
- Demonstrated consistent attendance and reliability.
- Addressed customer complaints promptly and professionally.
Hospitality Worker/Customer Service
Gloria Jeans Coffee
03.2020 - 02.2021
- Created a wide variety of hot and cold beverages.
- Cleaned counters, machines and equipment.
- Operated espresso machines, blenders and other commercial equipment.
- Maintained punctuality for each shift.
- Sanitised equipment and wiped down counters and tables to prevent spread of germs.
- Restocked display cases with attractive arrangements to promote specialty food items like toasties and muffins.
Childcare Placement
Nuture One Arthur Street Childcare
09.2019 - 11.2019
- Modelled positive behaviour, promoting healthy interpersonal skills.
- Assisted in activities to foster children's physical and emotional development.
- Ensured compliance with safety and organisational regulations, policies, and procedures.
- Maintained a balanced schedule, incorporating rest periods, active play, and instructional activities effectively.
Education
Higher School Certificate (HSC) -
McAuley Catholic College
10.2021
Skills
- Strong organisational and customer service skills
- Knowledge of POS Systems/Ordering Platforms
- Conflict resolution and management
- Experienced in cash handling
- Skilled in order and refund processing
- Strong analytical and problem-solving abilities
- Collaborating effectively in team environments
- Open to learning and constructive feedback
- Positive attitude and proactive approach
- Thrives in fast-paced environments
- Reliable, with a strong work ethic
- Effective time management
- Prompt and courteous telephone etiquette
- Maintaining confidentiality in sensitive work
- Clear verbal and written communication skills
- Child development and child protection knowledge
- Experience working with special needs
Certification
- National Police Check
- Certificate II in Hospitality
- Paid WWCC
- RSA/RCG cards
- First Aid and CPR trained
- Mental Health First aid trained
- Unrestricted NSW Drivers license (clean record) and own a reliable and safe vehicle
- Up to date with all vaccinations including COVID-19 (double dose + booster)
References
References available upon request!
Timeline
OSHC Educator
Mini Miracles OOSH Services
05.2024 - Current
Professional Nanny
Department Of Communities And Justice
08.2023 - 12.2023
Nanny
Self Employed
02.2022 - 04.2024
Hospitality Worker/Customer Service
Gloria Jeans Coffee
03.2020 - 02.2021
Customer Service Representative
BP Petrol Station/ Friendly Grocer
10.2019 - 02.2022
Childcare Placement
Nuture One Arthur Street Childcare
09.2019 - 11.2019
Higher School Certificate (HSC) -
McAuley Catholic College