Molly Lesosky Hay
Thornbury,VIC
Summary
I am a motivated waitress and bartender with an engaging personality, flexible approach and the excitement to learn new things. I have an ability to maintain composure and deliver exceptional customer service under pressure, learnt through my past experiences. I demonstrate strong multitasking and team skills. I have achieved seamless service standards, effectively managing multiple tables and transactions.
I am an up beat and friendly person who loves to create an enjoyable dining experience for everyone. :)
Overview
4
4
years of professional experience
Work History
Waitress / Bartender
A La Grecque
02.2020 - 05.2024
- I worked as a bartender and waitress at this high-end restaurant which called for professionalism, team work and sufficiency. This included taking orders, greeting customers, keeping a clean environment and more.
- I handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts which included double sittings and multiple courses.
- I exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- I remained calm and poised when dealing with difficult customers and accommodating their needs/demands.
- I also managed cash transactions accurately.
Waitress/Bartender
Café 203
08.2023 - 12.2023
- I worked in a popular bar/restaurant in Lyon, France, for 4 months which included taking orders, seating customers and working in a team under pressure.
- As I was learning French simultaneously, I learnt to better handle high-pressure situations with composure and confidence.
- I remained calm and poised when dealing with difficult customers or when I didn't understand some French vocabulary.
- I greeted new customers, discussed specials, and took drink orders, ensuring everyone was happy and taken care of.
Education
High School Diploma -
Surf Coast Secondary College
Torquay 12.2022
Skills
- Customer Service
- Strong multitasking
- Taking direction
- Team Collaboration
- Greeting guests
Languages
French
Full Professional
Timeline
Waitress/Bartender
Café 203
08.2023 - 12.2023
Waitress / Bartender
A La Grecque
02.2020 - 05.2024
High School Diploma -
Surf Coast Secondary College
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