Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Molly O'Toole

Sherwood,QLD

Summary

Experienced and reliable Retail Sales Assistant with a positive attitude and desire to provide outstanding customer service. Dedicated to working hard and cooperating with all types of personalities to ensure a safe and welcoming work environment. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Considered an enthusiastic and friendly team member who is willing to take on a multitude of responsibilities to meet both store and customer expectations.

Overview

5
5
years of professional experience

Work History

Retail Sales Assistant

Kmart
01.2019 - Current

Worked in every department over five years of service to Kmart. Originally worked in Apparel service and presenentation to ensure the clothing world section of the store remained tidy and functioning. Currently specialising largely in Online orders and stock refill, as well as Service Desk, Self Serve Checkouts and other roles in customer assistance. I'm always happy to take on any role required, and I strive to benefit the Kmart team in any way possible.

Volunteer

St John's College
12.2019 - 12.2019

Visited the La Valla School in Phnom Penh for two weeks at the end of 2019 as part of an immersion program to assist with yard work and other maintenance jobs. Developed personal relationships with the students at the school and helped to implement measurable differences for their learning environment.

Education

Bachelor of Mathematics/Science - Ecology And Conservation Biology

University of Queensland
Brisbane, QLD
12.2025

High School Diploma -

St John's College
Lismore
10.2021

Skills

  • Highly motivated hard worker with excellent communication, listening, problem solving and interpersonal skills
  • Able to deal with managing multiple tasks with minimal supervision, set priorities, achieve goals, and adapt to changing conditions and circumstances
  • Resourceful team player who excels at building trusting relationships with people
  • Welcomes the challenge of leadership and to accept responsibility
  • Computer literate with extensive software proficiency covering a wide variety of applications
  • Aims to exceed customer expectations by providing quality service with a kind and optimistic attitude
  • Can easily pick up new roles with minimal assistance
  • Trained in cash handling, opening and closing store procedures, processing payments and visual merchandising

Accomplishments

    Received multiple Academic Excellence Awards in high school for a range of subjects, and ranked first in my school in Studies of Religion, Mathematics Extension I, and Mathematics Extension II in my HSC year. In my senior year I was also awarded three special awards.

  • The Woodlawn Ex-Students' Association Award for the most consistent effort and desire to improve
  • The Father John Webber Award for positive leadership promoting a spirit of unity in the College
  • And the J.C. Reilly Award for Senior Mathematics and Science

    • Elected as the 2021 Carroll House Captain by teachers and peers at St John's College Woodlawn.


Timeline

Volunteer

St John's College
12.2019 - 12.2019

Retail Sales Assistant

Kmart
01.2019 - Current

Bachelor of Mathematics/Science - Ecology And Conservation Biology

University of Queensland

High School Diploma -

St John's College

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Molly O'Toole