Molly Willey
Melbourne,Victoria
Summary
Experienced candidate with extensive customer service expertise, including cash handling and policy knowledge. Recognized for speed, accuracy, and complaint resolution. Responsible, dedicated, and praised for flexibility and polite manner. Ready to contribute to company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Worker
Rebel Sport Chadstone Internal
10.2023 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Checkout Operator
Foodworks
06.2017 - 07.2023
- Ensured the checkout area was clean, organized, and well-stocked at all times
- Assisted management team in training new checkout operators on register operations
- Enforced store safety and cleanliness standards, reducing hazards
Office Assistant
Bright Automotive and Towing
02.2021 - 08.2022
- Organized and maintained filing systems to ensure efficient document retrieval
- Delivered messages and ran errands
- Compiled employee time, production, and payroll data from time sheets
- Reviewed files and records to obtain information to respond to requests
Food Preparation Worker
Woodfire Desire
03.2018 - 05.2021
- Stocked refrigerators with pre-prepared foods for use during meal periods
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware
- Maintained cleanliness of work area and equipment, including washing dishes, wiping counters, mopping floors, and emptying trash receptacles
Education
Bachelor Of Criminology In Arts Candidate -
Deakin University
02.2024
High School Diploma -
Mount Beauty Secondary College
Mount Beauty, VIC09.2020
Skills
- Performance Goals
- Recordkeeping Compliance
- Client Relationships
- Professional Appearance
- Upselling strategies
- Honest and Dependable
- Reliable and Responsible
- Customer Engagement
Certification
- Responsible Service of Alcohol
- First Aid Certificate
References
Karen Cook, Foodworks Mount Beauty, Business Owner, Boss, (041) 954-1299, kcook@stores.foodworks.com.au
Timeline
Retail Sales Worker
Rebel Sport Chadstone Internal
10.2023 - Current
Office Assistant
Bright Automotive and Towing
02.2021 - 08.2022
Food Preparation Worker
Woodfire Desire
03.2018 - 05.2021
Checkout Operator
Foodworks
06.2017 - 07.2023
Bachelor Of Criminology In Arts Candidate -
Deakin University
High School Diploma -
Mount Beauty Secondary College
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