Molly Curtis
Ballarat
Summary
Hardworking and reliable team member with experience in night fill, bakery, and customer service. Currently working at Big W and looking to take on a second job to stay productive and keep working towards my goals. Fast learner, good under pressure, and always ready to help out whenever needed.
Overview
5
5
years of professional experience
Work History
Fill Team Member - Inventory & Merchandise
Big W
02.2025 - Current
- Showcased attention to detail by verifying item pricing accuracy before stocking shelves or display units.
- Maintained store safety standards, identifying potential hazards and addressing them accordingly.
- Enhanced teamwork and communication among Fill Team members through regular meetings and collaboration on tasks.
- Supported store operations by unloading trucks, sorting products, and distributing items to appropriate departments.
- Provided excellent customer service by answering questions, locating products, and assisting with purchases.
- Improved customer satisfaction by efficiently restocking shelves and maintaining a clean store environment.
- Increased sales through effective product merchandising and visually appealing displays.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Customer Service & Night Fill Team Member
Ryans IGA Supermarket
07.2024 - 12.2024
- Demonstrated adaptability by supporting various departments when additional assistance was required.
- Kept machines and surrounding areas maintained and clean.
- Optimized workspace organization to maintain efficiency during fast-paced shifts.
- Showcased attention to detail by verifying item pricing accuracy before stocking shelves or display units.
- Improved customer satisfaction by efficiently restocking shelves and maintaining a clean store environment.
- Upheld company policies regarding product rotation procedures, minimizing expired merchandise issues instore.
- Provided excellent customer service by answering questions, locating products, and assisting with purchases.
- Answered customer questions and provided detailed product information.
- Picked and packed order items.
Night Fill & Bakery Team Member
Coles Supermarket
08.2020 - 11.2023
- Provided excellent customer service by answering questions, locating products, and assisting with purchases.
- Improved customer satisfaction by efficiently restocking shelves and maintaining a clean store environment.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Education
Completed Year 11/12 in Adult Learning -
Indie Collage
Ballarat, VIC11.2020
Skills
- Customer Service
- Problem Solving
- Efficient work pace
- Workplace safety
- Shelf stocking
- Product rotation
- Product display
- Store maintenance
- Merchandising techniques
- Positive attitude
- Willing to learn
- Friendly and personable
Timeline
Fill Team Member - Inventory & Merchandise
Big W
02.2025 - Current
Customer Service & Night Fill Team Member
Ryans IGA Supermarket
07.2024 - 12.2024
Night Fill & Bakery Team Member
Coles Supermarket
08.2020 - 11.2023
Completed Year 11/12 in Adult Learning -
Indie Collage
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