Monica Abousleiman

• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.

provided information and referrals for housing and other essential services

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Collaborated with team members to streamline administrative processes and improve efficiency.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Maintained store presentation standards by organizing merchandise displays and ensuring cleanliness.
• Processed transactions efficiently, handling cash and electronic payments accurately.
• Collaborated with team members to achieve daily sales targets and improve customer service.
• Monitored sales floor activity, adapting strategies to address customer needs effectively.

• Assisted customers with product selections and inquiries to enhance shopping experience.
• Maintained cleanliness and organization of sales floor, ensuring optimal presentation of merchandise.
• Processed transactions accurately using POS system, resolving discrepancies efficiently.
• Collaborated with team members to achieve daily sales targets and improve service delivery.

• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

• Delivered exceptional customer service, enhancing guest satisfaction and loyalty..
• Managed inventory levels, ensuring timely replenishment of supplies and minimizing waste.
• Collaborated with kitchen staff to ensure seamless service during peak hours.
• Maintained cleanliness and organization of dining areas, adhering to health and safety regulations.